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Technology and Operations Management
Stephen E. Chick
Professor of Technology and Operations Management
The Novartis Chaired Professor of Healthcare Management
Academic Director, Healthcare Management Initiative
Email: [email protected]
Phone: +33 1 60 72 41 57
Production and Operations Management, Health Care, Service Operations, Stochastic Simulation, Bayesian Inference, Risk and Uncertainty, Mathematical Modeling
Production and Operations Management, Service Operations, Health Care Management, Simulation, Stochastic Modeling and Statistical Inference
Pharmaceuticals and Health
Steve Chick is a Professor of Technology and Operations Management at INSEAD. He was named Academic Director of INSEAD's Healthcare Management Initiative and Novartis Chair of Healthcare Management in 2008. He earned his MS and PhD from the University of California at Berkeley in Industrial Engineering and Operations Research and his BS in Mathematics from Stanford University. Prior to joining INSEAD, he taught process modelling, simulation, and information systems as a faculty member at the University of Michigan and had worked for five years in the automotive and software industries. In the MBA program at INSEAD, he teaches the ‘Creating Value in Health’ and ‘Identifying New Business Models’ electives and has taught the Process and Operations Management core course and the Management of Services elective. He also teaches in the PhD programme. In executive education, he teaching operations strategy, improvement and innovation, and was academic director of three programs in Executive Education, the Middle East Health Leadership Programme (MEHLP), Innovating Health for Tomorrow (IHT) and Strategic Innovation for Community Health (STICH). He also designs and delivers customized executive development programs in business model innovation for health care delivery and pharmaceutical organizations.
His research brings together operations management, simulation and statistical decision making tools to help improve process design and public health decisions. A recent project involved sequential clinical trial design and health analytics for sepsis management in collaboration with several academic hospitals and European Union support. Another project, in partnership with Universities of Sheffield and York, explored how the value-based health paradigm can help guide clinical trial decision making. His work on epidemic modelling and simulation and vaccine and intervention trial analysis has been funded by the US Environmental Protection Agency and the Centers for Disease Control. He has worked on integrating operations management and health care concepts to find cost-effective ways of managing the influenza vaccine supply chain, and cost-benefit analysis for the control of infectious diseases, such as vCJD. He is also applying the ideas of high-performing industrial organizations to the health care delivery context.
In addition to teaching and research, Steve provides leadership and service to several academic journals and professional organizations. He is on the board of the Institute for Operations Research and Management Science (INFORMS) Health Application Society, was President of the INFORMS Simulation Society, is an Associate Editor for the journal Management Science, He has served in editorial capacities for Operations Research, POMS, ACM TOMACS, Naval Research Logistics, and Health Care Management Science. He was named Fellow of INFORMS in 2021.