About Procurement
At INSEAD, we are committed to forging strong and value-driven partnerships that are essential to our institution’s mission. We emphasize responsible sourcing and fairness in every aspect of our procurement process, ensuring our practices are transparent, ethical, and aligned with our sustainability objectives. Through close collaboration with our suppliers, we strive for mutual success by delivering top-quality goods and services while consistently upholding our principles of integrity and excellence.
Information for staff
Procurement information relevant to staff can be found on the Procurement SharePoint site (for internal use only)
Information for Suppliers
Suppliers will find all relevant information through the following resources below
Working with INSEAD
At INSEAD, we forge strong partnerships rooted in our core values: diversity, equity, inclusion, and sustainability. We collaborate with responsible suppliers who uphold high ethical standards, respect human rights, and promote environmental stewardship. Our Supplier Code of Conduct ensures alignment with INSEAD’s mission to nurture responsible leaders driving positive change.
We aim to build lasting, balanced relationships based on mutual trust and shared goals. Through regular tendering, we seek innovative solutions that enhance competitiveness and support our sustainability and ethical objectives. We value creativity and forward-thinking, especially in areas aligned with our commitment to global impact.
We encourage suppliers who share our vision and values to get in touch with us to explore collaboration opportunities and contribute to our mission of excellence in education and research.
About Horizon
Our new Procurement & Accounts Payables system
INSEAD is implementing Horizon, its new Procurement & Accounts Payables system with an integrated, reliable, and secure system called Horizon. This system is based on Oracle Fusion and is designed to streamline processes and improve efficiency. Suppliers will be invited to transition to this new platform.
Please refer to the frequently asked questions below for further information.
What can suppliers expect from Horizon?
Horizon will offer enhanced integration between tendering, contracting, and invoicing processes. The new system features a modern, unified supplier portal with self-service capabilities, allowing suppliers to submit invoices, check payment statuses, and update their contact and bank details.
When will suppliers will need to start using Horizon?
The go-live date for Horizon is set for September 23rd, 2024. Further details will be communicated via email to all existing partners, including an introduction to the new system, additional information about the transition, and guidance on the process.
When should suppliers stop using Basware?
Suppliers may continue to send invoices through the existing process until September 15th 2024. After this date, new instructions will be provided via email to eligible suppliers. These instructions will also be included on all purchase orders sent going forward,
How will suppliers learn to use Horizon?
For detailed instructions, User guides, Training materials and FAQs on how to use Horizon, please refer to the dedicated support page [insert link to page 3 here].
How do suppliers need to contact if they have questions about Horizon ?
For any questions related to Horizon, please contact through [email protected]
Resources
Horizon Resources for Suppliers
On this page, Suppliers will find all the essential resources to help you navigate and effectively use the Horizon Supplier Portal
Horizon Supplier Portal User Guide
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What is the Supplier Portal?
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The Supplier Portal is an online platform that allows you to manage your interactions with INSEAD. It includes functions such as viewing purchase orders, submitting invoices, updating company information, and participating in RFQs.
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Accessing the Supplier Portal
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Access the Supplier Portal via https://horizon.insead.edu. Enter your credentials (Username and Password) to log in. For more details, please refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I register on the Supplier Portal?
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If you do not have access and wish to gain access, please submit a request to [email protected]. You should only register for an account once. If you are already registered but have forgotten your password, do not register again. Instead, use the "Forgot Password" link to reset it. For more details, please refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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I have forgotten my password, what should I do?
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Click on the "Forgot Password" link to reset your password. For further instructions, please refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I check and update my company profile?
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To update your company profile, log in to the Supplier Portal and navigate to the “Company profile” section.
Note: Tax details should NOT be updated here. If your tax information has changed, a new Supplier Number must be created. Please contact [email protected] for assistance. For more details, refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I add a new contact for my company to access information on this portal?
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You can add or modify a contact by accessing the Supplier Portal and by clicking on "Company Profile" > “Manage Profile” > “Contacts” and entering the new user’s details. Ensure they have the appropriate permissions. For further instructions, please refer to Chapter 4 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I add or update my bank details (RIB/SWIFT/ABA)?
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To update your bank details, go to "Company Profile" > “Manage Profile” > “Payments” > “Bank accounts” and provide the necessary information. Verify that all details are accurate to avoid payment issues. For more information, refer to Chapter 4 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I view my contracts with INSEAD?
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You can view your contracts in the "Manage Contracts" section of the Supplier Portal, where you will find all active contracts associated with your company.
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How do I respond to an RFQ/tender where I was invited by INSEAD?
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Access all RFQs you are invited to by navigating to the “Negotiations” section in the Supplier Portal. A user guide dedicated to RFQ supplier participation is in progress and will be available soon.
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I cannot download tender documents.
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Make sure that your internet browser has pop-ups enabled. For detailed instructions on viewing and downloading RFQ documents, please refer to the resource guide [in progress and available soon].
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I submitted my bid but did not receive a bid confirmation email.
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If you didn’t receive a confirmation email, you can check the status of your bid directly in the system. For more information on viewing your bid, refer to our resource documentation [in progress and available soon].
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How can I view INSEAD Purchase Orders?
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View Purchase Orders by navigating to the "Orders" section within the Supplier Portal. For more information, please refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How can I see my submitted invoice(s)?
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Go to the "Invoices and Payments" section in the Supplier Portal to track the status of all submitted invoices. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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What are the "golden rules" to submit invoices to INSEAD and be paid promptly?
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Ensure the correct INSEAD entity, PO number, requester name, currency matching the PO, and tax details are included. Attach a copy of your Invoice in PDF format.
For pre-payment, submit a Pre-payment invoice (NOT a proforma).
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How do I submit a PO invoice?
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Navigate to “Tasks” in the Supplier Portal, go to the “Invoices and Payments” section, and click on “Create invoice without PO.” For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How can I submit an invoice related to a PO raised prior to the move to the new Horizon system?
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Follow the same process: go to “Tasks” > “Invoices and Payments” > “Create invoice.” You will have access to the PO number shared before the migration to Horizon (a "v1" suffix may be added for partially received POs). For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I modify or cancel an invoice?
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You can "Cancel" or "Delete" an invoice while creating it and before submitting it. Once an invoice has been submitted to INSEAD, it cannot be modified or canceled. If changes are necessary, please contact [email protected] immediately.
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How do I submit a Credit Note?
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This is similar to submitting a PO invoice. Choose "Credit memo" in the Invoice type field. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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Which INSEAD entity do I need to invoice?
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Issue your invoice according to the Legal Entity mentioned on the Purchase Order, unless otherwise agreed.
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What is the preferred format for invoices?
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The preferred format for invoices is original PDF.
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Will INSEAD make payments using Oracle Fusion Supplier Portal?
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Oracle Fusion Supplier Portal is not a payment platform. INSEAD will continue using its current payment process. You can view the payment status of your invoices on the Portal. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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How do I view payment status?
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To view payment status, go to the "View Payments" section within the Supplier Portal. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.
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Will there be any disruptions in payments during the transition to the new Horizon platform?
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We do not anticipate any disruptions for our suppliers and will strive to ensure a smooth transition. For urgent cases, please contact [email protected].
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Are the payment terms or frequency going to change?
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No, our payment terms and frequency will remain the same.
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Who can I contact for additional support?
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For further support, please contact our helpdesk at [email protected].
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Where can I find training materials?
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You will find a User Guide at the top of this Resources section. Videos will be coming soon.