Procurement

We partner with suppliers who deliver to high standards on quality, reliability, and competitiveness — and who share our commitment to lawful, ethical conduct, respect for people, and environmental responsibility. The strongest partnerships also bring fresh thinking and innovation that help INSEAD serve its mission better.

Concretely, we look for partners who can demonstrate:

• Quality, reliability, and competitiveness in their goods and services
• Ethical business practices, including respect for human rights and applicable labour standards
• Environmental responsibility and a commitment to reducing their footprint
• Financial and legal compliance in their country of operation
• Innovation — new ideas, expertise, or approaches that add value beyond the immediate scope

Our Supplier Code of Conduct sets out these standards in detail. If you believe your company is a good fit for INSEAD, you're welcome to reach out to our Supplier Support team.

Yes. If you believe your company is a strong fit, you're welcome to introduce yourself to our Supplier Support team at [email protected]. Please include a brief company overview, the goods or services you offer, your geographic coverage, and any references that may be relevant.

Note that introductions don't guarantee future engagement — we engage suppliers based on specific institutional needs and through a fair sourcing process — but we keep relevant introductions on file for when a matching need arises.

Once INSEAD engages your services, you'll receive an email from your INSEAD contact or our Supplier Support team requesting your company profile (e.g. certificate of registration, bank details). Required documents depend on your country of registration and business type — our team will guide you through each step.

For full terms governing the relationship, see the Terms & Conditions of Purchase.

Yes, but proportionately. We don't expect a sole consultant or specialist firm to have the same formal policies and reporting as a large corporation. What matters is that the underlying principles — integrity, confidentiality, lawful conduct, respect for people — are reflected in how you work.

If you're unsure how a specific obligation applies to your situation, talk to your INSEAD procurement lead before signing. We'd rather have an honest conversation upfront than discover a misalignment later.

Yes, in most cases you will receive a PO by email, either directly or through your INSEAD contact. A non-PO process applies for a small number of low-value purchases. See the Billing Instructions for full details.

Tax: INSEAD POs are issued without tax. You must apply the correct tax on your invoice based on the goods/services delivered, your tax status, and local regulations.

Errors on the PO: If the PO shows an incorrect amount or currency, do not invoice against it. Contact your INSEAD representative or email [email protected] immediately so a corrected PO can be issued. Invoicing against an incorrect PO will lead to rejection and delay payment.

Submit invoices and credit notes by email in original PDF format (no scans, no merged documents) following the Billing Instructions. Make sure to:

• Include a valid PO reference
• Invoice the legal entity specified on the PO
• Reference the original invoice number on any credit note
• For pre-payments, submit a pre-payment invoice — not a proforma

To cancel or modify an already-submitted invoice, email [email protected] with the change details. Wait for confirmation before resubmitting — sending a new invoice in parallel can result in duplicate processing or rejection.

Our standard payment term is 30 days from the invoice date, provided the invoice complies with our requirements (valid PO reference, correct legal entity, original PDF). Non-compliant invoices are returned, and the payment term restarts from the date the corrected invoice is submitted. Full conditions are in the Terms & Conditions of Purchase, Clause 8.

EUR, SGD, USD, AED, and GBP. The applicable currency is specified on your PO or contract.

If you have a Horizon Supplier Portal account, log in and check the View Payments section to see invoice and payment status in real time. Otherwise, email [email protected] and we'll get back to you.

If you have access to the Horizon Supplier Portal, update your details directly under Company Profile → Manage Profile. Otherwise, email [email protected] with the requested change and supporting documents: 

• Address change: updated certificate of registration or equivalent document
• Bank details change: bank certificate or recent bank statement (account name must match your company or personal name)

Tax details cannot be updated through the Supplier Portal. If your tax information has changed, a new Supplier Number must be created. Please email [email protected] for assistance.

Horizon is INSEAD's Oracle-based procurement and finance system. The portal lets you view POs, invoices and payments, update your profile, participate in RFQs, and access contracts. Access is optional and free.

Register: email [email protected] with the address that needs access.
Log in: https://supplierportal.insead.edu
Forgot your password: use the "Forgot Password" link on the login page.

All transactional information is consolidated in the portal:

Orders — view all current and historical Purchase Orders
Invoices and Payments — track submitted invoices and payment status
Manage Contracts — view all active contracts associated with your company

For walk-throughs of each section, see the User Guide.