Procurement

If INSEAD engages your services, you’ll receive an email from your INSEAD contact or our Supplier Support team requesting your company profile details (e.g. certificate of registration, bank details). The exact documentation required depends on your country of registration and business type. Our team will guide you through the process. Refer to our Terms & Conditions of Purchase for more information.

You can view our latest Terms & Conditions of Purchase here

Yes, in most cases you will receive a PO either directly via email or from your INSEAD contact. For low-value purchases, a non-PO process may apply.
Please refer to the Billing Instructions for Suppliers for more information.

Our POs are generated without tax details. You must include applicable tax information on your invoice, in line with the good/service provided, your tax status and local regulations.

Immediately contact your INSEAD representative or email [email protected] to correct the PO before issuing your invoice.

Invoice the legal entity specified on the PO. This is also detailed in the Billing Instructions.

Please ensure your invoice complies with the requirements outlined in the Billing Instructions. This will help avoid delays and ensure prompt processing and payment.

Submit your invoice in PDF format via email as per the Billing Instructions for Suppliers.
✔ Ensure the invoice includes a valid PO reference.
✔ For pre-payment requests, submit a pre-payment invoice, not a proforma.

Follow the same process as for invoice submission and clearly reference the original invoice number.

Contact [email protected] as soon as possible with the details of the change.

Invoices must be submitted as original PDFs. Please avoid scanned images or merged documents.

Our standard payment term is 45 days, unless otherwise stated in your contract. Please check our T&Cs of Purchase.

If you have any question regarding the payment status of your invoice, please contact [email protected].

If you have an account on the INSEAD Horizon Supplier Portal, you can check directly your payment status on the portal, go to the "View Payments" section within the Supplier Portal. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal attached above.

We process payments in the following currencies: EUR, SGD, USD, AED (and GBP). The currency is specified in your PO or contract.

If you need to update your company profile, please send a request with supporting documentation to [email protected].

If you have an account on the INSEAD Horizon Supplier Portal, you can update directly modify your profile information on the portal. For more information, refer to Chapter 4 of the User Guide - INSEAD Horizon Supplier Portal.

Please note that in case of company address update, you will need to provide your updated certificate of registration or any other relevant documentation mentioning the change.

In case of bank account details update, you will need to provide either a bank details certificate or a recent bank statement. The bank account name must match your company or personal name (for individuals).

Note: Tax details should NOT be updated on the INSEAD Horizon Supplier Portal directly. If your tax information has changed, a new Supplier Number must be created. Please contact [email protected] for assistance. 

Horizon is INSEAD’s integrated system (Oracle-based) for procurement and finance. The portal allows you to:

View POs, invoices, and payments

Update profile information

Participate in RFQs

Access contracts

Portal access is optional and free of charge.

Send a request to [email protected] with the email address that requires access.
If you’re already registered but forgot your password, use the "Forgot Password" link.

Access the portal at https://horizon.insead.edu using your credentials. Please note that you can only access the Supplier Portal if you have credentials. If you do not, please refer to the question above.

Click on the "Forgot Password" link to reset your password. For further instructions, please refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal.

You can refer to the User Guide – INSEAD Horizon Supplier Portal, which provides step-by-step instructions on how to use the platform. It covers everything from accessing your account to viewing purchase orders, invoices and payments, and updating your profile.
If you have any questions, feel free to contact us at [email protected].

To update your company profile, log in to the Supplier Portal and navigate to the “Company profile” section.  Note: Tax details should NOT be updated here. If your tax information has changed, a new Supplier Number must be created. Please contact [email protected] for assistance. For more details, refer to Chapter 1 of the User Guide - INSEAD Horizon Supplier Portal.

You can add or modify a contact by accessing the Supplier Portal and by clicking on "Company Profile" > “Manage Profile” > “Contacts” and entering the new user’s details. Ensure they have the appropriate permissions. For further instructions, please refer to Chapter 4 of the User Guide - INSEAD Horizon Supplier Portal.

To update your bank details, go to "Company Profile" > “Manage Profile” > “Payments” > “Bank accounts” and provide the necessary information. Verify that all details are accurate to avoid payment issues. For more information, refer to Chapter 4 of the User Guide - INSEAD Horizon Supplier Portal.

View Purchase Orders by navigating to the "Orders" section within the Supplier Portal. For more information, please refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal.

Go to the "Invoices and Payments" section in the Supplier Portal to track the status of all submitted invoices. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal.

To view payment status, go to the "View Payments" section within the Supplier Portal. For more information, refer to Chapter 3 of the User Guide - INSEAD Horizon Supplier Portal.

You can view your contracts in the "Manage Contracts" section of the Supplier Portal, where you will find all active contracts associated with your company.

Access all RFQs you are invited to by navigating to the “Negotiations” section in the Supplier Portal. A user guide dedicated to RFQ supplier participation is in progress and will be available soon.

Make sure that your internet browser has pop-ups enabled. For detailed instructions on viewing and downloading RFQ documents, please refer to the resource guide [in progress and available soon].

If you didn’t receive a confirmation email, you can check the status of your bid directly in the system. For more information on viewing your bid, refer to our resource documentation [in progress and available soon].

For further support, please contact our helpdesk at [email protected].