Case Study
Zipline delivers medical products via unmanned aerial vehicles (UAVs). With its expansion to Ghana in 2019, Zipline became world’s largest medical drone-delivery service, reaching over 25 million people. Founded in 2014 by Keller Rinaudo (CEO) and Keenan Wyrobek (CTO) in Half Moon Bay, California, Zipline is different from its Silicon Valley peers and has big ambitions: to serve 700 million people in need of medical supplies by 2024. The case study sheds light on the company, its drone technology and its new approach to the delivery of medical supplies. It also illustrates the difficulties ahead as it expands operations.
Faculty
Emeritus Professor of Technology and Operations Management
Affiliate Professor of Economics
