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Trust and Generative Artificial Intelligence: A Reply to Killoran, Park, and Kietzmann

Journal Article
The article "Trust and Generative Artificial Intelligence: A Reply to Killoran, Park, and Kietzmann" engages with the concerns raised by the scholars regarding the opacity, capacity for betrayal, and potential harm of artificial intelligence systems. The authors discuss the antecedents of humans' agency perceptions of AI, distinguishing between opacity and explainability. They also address the evolving technology of AI systems, such as Meta's Cicero, which has shown deception abilities. The article emphasizes the importance of understanding agency perceptions, betrayal concerns, and the potential for harm in trusting AI systems.
Faculty

Professor of Strategy