Welcome
This conference will bring together an international group of academics, faculty and PhD students, coming mostly from European business schools and interested in Technology & Operations Management (TOM). The purpose of the conference is to feature the latest research from European researchers in the field of TOM and to develop and strengthen relationships among these research groups.
The conference will feature research of the type that appears in journals such as Management Science, Manufacturing & Service Operations Management, and Operations Research. The conference will have a single track of 30-min presentations, half of which will be given by professors. Presentation of working papers is encouraged to receive early feedback.
The intent is to organise this conference on a yearly basis and to rotate its organization among 2-3 business schools that are centrally located in Europe.
Attendance to this conference is by invitation only.
Guillaume Roels
Conference chair
Associate Professor of Technology and Operations Management
The Timken Chaired Professor of Global Technology and Innovation
Tentative schedule
(Please check back here for programme updates)
Monday, 4 June 2018 |
|
|---|---|
| 18:00 - 19:00 | Welcome Drinks |
| 19:00 - 21:00 | Opening Dinner |
Tuesday, 5 June 2018 |
|
|---|---|
| 08:00 - 08:30 | Welcome |
| 08:30 - 10:00 | Process Management: Quality and Customer Flows Woonam HWANG (HEC): Cover-up of Vehicle Defects: The Role of Regulator Investigation Announcement Xiaojia GUO (UCL): Forecasting airport transfer passenger flow using real-time data and machine learning Stefan SCHOLTES (Cambridge University): Gatekeeping under Congestion: An Empirical Study of Referral Errors in the Emergency Department |
| 10:00 - 10:30 | Coffee break |
| 10:30 - 12:00 | Value Creation in Supply Chain Management Kamalini RAMDAS (LBS): Surviving the Odds: Business Disruptions, Performance and Resilience of Small Firms in Emerging Markets Kate ASTASHKINA (INSEAD): The Environmental Impact of Online Grocery Retailing Andre CALMON (INSEAD): Operations Strategy at the Base of the Pyramid: Consumer Education and Reverse Logistics in a Durable Goods Supply Chain |
| 12:00 - 13:15 | Lunch break |
| 13:15 - 14:45 | Innovation and New Product Development Processes Panos MARKOU (Cambridge University): Project Selection and Investment Carryovers in the Drug Development Process Ivan LUGOVOI (HEC): Unpacking Process Innovation: How Does Process Innovation Affect Firm Market Performance in the Pharmaceutical Industry Steve YOO (UCL): A theoretical analysis of the Lean Startup's product development process |
| 14:45 - 15:15 | Coffee break |
| 15:15 - 16:45 | Customer Analytics Florin CIOCAN (INSEAD): Revenue Management with Repeated Interactions Kraig DELANA (LBS): Proactive Customer Service Victor MARTINEZ DE ALBENIZ (IESE): Fast and Furious: The Impact of Delivery Lead-Times on Online Buyer Behavior |
| 16:45 - 17:30 | Closing remarks and Cocktails |
Registration
Attendance to this conference is by invitation only.
Please register and book your hotel by filling out this short Qualtrics form by 31 March 2018.
Registration Fee
Free, if the registration is completed by the deadline.
This includes:
- Opening dinner, conference lunch, and closing cocktails
- Hotel accommodation in Fontainebleau, within 10-minute walk from the conference center, for the night of 4 June 2018 (for the first 50 reservations).
What is not included are:
- Travel to and from INSEAD (flight, train, taxi).
- Additional hotel nights (besides 4 June 2018).
If you have any question about the registration process, please direct them to [email protected]
You will find a map and directions to INSEAD Europe Campus here.
If you need a taxi from the airport or train station, please make your own taxi booking by using the website of GTS TAXIS SERVICES taxi group assigned for this conference, and use the conference code “06ConfTOM04.” You will receive booking information from the taxi group directly.
