AI Disruption in Banking

AI and fintech are reshaping the banking industry faster than ever, creating both powerful opportunities and existential threats. In this thought-leadership session, Professor Massimo Massa explores how AI-driven disruption is changing the rules of the game for banks and financial institutions.

Participants will examine where real value is created in an AI-enabled banking ecosystem, how customer expectations are evolving, and what this means for profitability, competitive advantage, and long-term strategy. The session will also discuss how finance leaders can deploy AI and fintech strategically, not just to improve efficiency, but to strengthen customer value and build more resilient business models.