Learning to Lead

Content Overview

As a first time-manager, you will need a new set of communication skills to motivate and inspire your team. Some of the most critical skills include: setting effective goals, diagnosing motivation problems, providing feedback, reinforcing good performance, correcting undesired behaviour and resolving conflicts. Research suggests that mastering interpersonal skills early in your career can create a lasting effect on your reputation and ability as a leader. 

Mastering these aspects of effective management requires an experiential rather than just a conceptual approach to learning and development – actively engaging in role plays, peer feedback, case discussions and team exercises.

Designed with your training needs in mind, Learning to Lead focuses on four key managerial roles.