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Executive Education

Upcoming Sessions
4 days
S$ 12,600

Content Overview

As a first-time manager, you will need a new set of communication skills to motivate and inspire your team. Some of the most critical skills include: setting effective goals, diagnosing motivation problems, providing feedback, reinforcing good performance, correcting undesired behaviour and resolving conflicts.

Research suggests that mastering interpersonal skills early in your career can create a lasting effect on your reputation and ability as a leader. Designed with your training needs in mind, Learning to Lead focuses on four key roles in being a manager:


  • Set effective goals and expectations within your team
  • Translate organisational vision and strategy into individual action plans for your team
  • Examine the benefits and limits of goal setting


  • Diagnose performance problems
  • Provide constructive feedback
  • Effectively resolve conflicts


  • Provide effective coaching and development
  • Assess individual capabilities and team contributions
  • Leverage team diversity and build team spirit
  • Chart your leadership future


  • Learn tools and techniques to analyse motivation problems
  • Leverage reward systems
  • Manage high and low performers effectively