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Faculty & Research


Increasing Change Readiness in Higher Educational Institutions through a Simulation-based Change Management Experience

Journal Article
Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, the authors have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture.

Professor of Information Technology