Skip to main content

Faculty & Research


In the Face of Lockdown, China’s E-Commerce Giants Deliver

Journal Article
China’s e-commerce giants played a major role in keeping supplies flowing and supporting people in quarantine during the two-month lockdown that started in January 2020. This involved rapid, on the fly innovation and experimentation along four fronts: technology, talent, processes, and offerings. They will be well placed to compete in the post-Covid digital marketplaces as a result.

Affiliate Professor of Strategy