Publications & Media
Professor Mortensen publishes regularly in top-tier academic publications as well as in both management and popular press
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Academic Publications
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Backmann, J., Wimmer, J., Mortensen, M., Hoegl, M., Hartmann, S. Peus, C. (provisionally accepted) A resource-based view on individual absorption in the context of multiple team memberships. Organization Science
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Ancona, D. Bresman, H. Mortensen, M. (2020) Shifting team research after COVID-19: Evolutionary and revolutionary change. Journal of Management Studies
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Mortensen, M., Haas, M. (2018) Rethinking teams: From bounded membership to dynamic participation. Organization Science
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An earlier version of this paper was a Best Paper Award Finalist at the 2013 INGRoup conference
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Mortensen, M. (2014) Constructing the team: Why do teams disagree on their boundaries and what does it mean? Organization Science, 25(3), 909-931.
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A version of this paper won the AoM-wide Newman, and the OB-Area Awards for the Best Dissertation-Based Paper at the 2004 AoM conference
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Caya, O., Mortensen, M., Pinsonneault, A. (2013) Virtual teams demystified: An integrative framework for understanding virtual teams; International Journal of E-Collaboration, 9(2), 1-33.
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Selected by the editorial board as the best article published in 2013.
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Bertolotti, F., Mattarelli, E., Mortensen, M., O’Leary, M., & Incerti, V. (2013) How many teams should we manage at once? The effect of Multiple Team Membership, collaborative technologies, and polychronicity on team performance. Proceedings of International Conference on Information Systems.
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Mortensen, M. & Neeley, T. B. (2012) Reflected knowledge and trust in global collaboration, Management Science, 58(12), 2207–2224.
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Wilson, J. M., Crisp, C. B., Mortensen, M. (2012) Extending construal level theory to distributed groups: Understanding the effects of virtuality, Organization Science, 24(2) 629-644.
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Wageman, R., Gardner, H., Mortensen, M. (2012) The changing ecology of teams: New directions for teams research, Journal of Organizational Behavior, 33(3), 15-25. 1
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Wageman, R., Gardner, H., Mortensen, M. (2012) Teams have changed: Catching up to the future; Industrial and Organizational Psychology, 5(1), 48-52.
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O’Leary, M., Mortensen, M., & Woolley, A. W. (2011) Multiple team membership: A theoretical model of its effects on productivity and learning for individuals and teams, Academy of Management Review, 36(3), 461-478.
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O’Leary, M., Woolley, A. W., & Mortensen, M.[1] (2011) Multiple team membership: MTM in multi-team systems, In S. Zaccaro, M. Marks, and L. De Church (Eds.), Multi-Team Systems: An Organization Form for Dynamic and Complex Environments. Psychology Press.
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O’Leary, M. & Mortensen, M. (2010) Go (con)figure: The role of competing subgroups in geographically dispersed teams, Organization Science, 21(1), 115-131.1
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Mortensen, M., Woolley, A. W., & O'Leary, M. B. 1 (2007). Conditions enabling effective Multiple team membership. In K. Crowston & S. Sieber & E. Wynn (Eds.), Virtuality and Virtualization, Vol. 236: 215-228. Boston: Springer.
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Hinds, P. and Mortensen, M. (2005) Understanding conflict in geographically distributed teams: An empirical investigation, Organization Science, 16(3), 290-310.
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A version of this paper was the runner up for the OCIS-Division Best Paper Award 2001 AoM Conference
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Mortensen, M. (2004). Antecedents and consequences of team boundary disagreement. Academy of Management Best Papers Proceedings.
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Mortensen, M. & Hinds, P. (2002). Fuzzy teams: Boundary disagreement in distributed and collocated teams. In P. Hinds, & S. Kiesler (Eds.), Distributed Work. Cambridge, MA: MIT Press.
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Mortensen, M., & Hinds, P. (2001). Conflict and shared identity in geographically distributed teams. International Journal of Conflict Management, 12(3), 212-238.
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Mortensen, M., & Hinds, P. (2001). Conflict and shared identity in geographically distributed teams. Academy of Management Best Paper Proceedings.
[1] Authors contributed equally
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Management Press - Print
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- Toxicity in hybrid work environments, HBR Guide to Navigating the Toxic Workplace (coming 2024)
- How Opinions About Hybrid Work differ Around the Globe, HBR (Jul 2023)
- Why Hybrid Work Can Become Toxic, HBR (Jul 2023)
- Rethink Your Employee Value Proposition, Harvard Business Review 2023
[Reprinted in special feature “What Companies Get Wrong About Talent Management”] - What Psychological Safety Looks Like in a Hybrid Workplace, Harvard Business Review 2021
[Selected by editors for reprints in special issue on the future of work, emotional intelligence issue, and HBR guide to managing virtual work] - Making the Hybrid Workplace Fair, Harvard Business Review 2021
[Selected by editors for special issue on the future of work] - El Desafío de la equidad en nuestro futuro híbrido, 2021
Harvard Deusto Business Review - Are Your Team Members Lonely, 2020
MIT-Sloan Management Review - The overcommitted organization, Harvard Business Review, 95(5), 58-65. 2017
- Republished in HBR’s 10 must reads on Managing People volume 2
(selected by HBR editors as one of top 10 most influential articles on managing people) - Republished in HBR’s 10 must reads 2019
(selected by HBR editors as one of top 10 most influential articles of the year) - Cover story of the print edition
- Republished in HBR’s 10 must reads on Managing People volume 2
- The secrets of great teamwork, Harvard Business Review, 94(6), 70-76. 2016
- Working together effectively before it all goes downhill, IESE Insight, 21(1), 115-131. 2010
- A surprising truth about geographically dispersed teams,
MIT-Sloan Management Review, 49(4), 5-6. 2008
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Management Press - Digital
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- Tension is rising around remote work, HBR (Jul 2023)
- A holistic approach to navigating the new workplace, INSEAD Knowledge (Jun 2023)
- What’s behind the tech layoffs?, INSEAD Knowledge (Feb 2023)
- To Craft a Better Employee Experience, Collect the Right Data, HBR (Nov 2022)
- Navigating the New World of Work, INSEAD Knowledge (Nov 2022)
- How to Show Compassion Without Compromising on Performance, INSEAD Knowledge (Sep 2022)
- Has Hybridity Killed Teamwork?, INSEAD Knowledge (May 2022)
- Do We Still Need Teams?, HBR (Apr 2022)
- Managers are Trapped in a Performance-Compassion Dilemma, HBR (Apr 2022)
- Leaders Don’t Have to Choose Between Compassion and Performance, HBR Digital (Feb 2022)
- A Measured Approach to Making a Drastic Change, HBR (Nov 2021)
- Three Steps to Optimising Your Firm’s Hybrid Work Strategy, INSEAD Knowledge (Sep 2021)
- Figure out the right hybrid strategy for your company, HBR (Jun 2021)
- Quand l'entreprise ne sait plus où donner de la tête, HBR France (May 2021)
- What Psychological Safety Looks Like in a Hybrid Workplace, HBR (Apr 2021)
- Four Ways Today’s Teams Are Making Us Lonely, INSEAD Knowledge (Apr 2021)
- Making the Hybrid Workplace Fair, HBR (Feb 2021)
- WFH Is Corroding Our Trust in Each Other, HBR (Feb 2021)
- Teams in evolution and revolution, INSEAD Knowledge (Jan 2021)
- How to do performance reviews remotely, HBR (Jun 2020)
- How to prepare your virtual team for the long haul, HBR (May 2020)
- Trois defils de teletravail, HBR France (in French) (Apr 2020)
- The three main challenges of remote working, INSEAD Knowledge (Mar 2020)
- How to stay focused if you’re assigned to multiple projects at once, HBR (Nov 2017)
- Collaborating well in large global teams, HBR (Jul 2017)
- Resolve a Fight with a Remote Colleague, HBR (Nov 2015)
- A First-Time Manager’s Guide to Leading Virtual Teams, HBR (Sep 2015)
- When you have to coach remotely, HBR (Apr 2015)
- Technology alone won’t solve our collaboration problems, HBR (Mar 2015)
- How to manage remote direct reports, HBR (Feb 2015)
- Managing a virtual team, HBR (Apr 2012)
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Podcasts
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- Money, Flexibility, Development? Figuring Out What Employees Really Value, HBR IdeaCast (Jan 2023)
- How to Work Out What Your Employees Really Want, INSEAD Knowledge Podcast (Jan 2023)
- How to Foster Collaboration Within Hybrid Working Teams, Digital HR Leaders Podcast (Oct 2022)
- Establishing values, not rules New York Fed BankNotes Podcast (Jul 2021)
- The Hybrid Workplace – Power | Fairness | Trust, Skills for Mars Podcast (Mar 2021)
- Rethinking Collaboration, Irish Management Institute Podcast (Jul 2020)
- Making Remote Work, Skills for Mars podcast (Apr 2020)
- How to fix “Team creep”, HBR IdeaCast (Sep 2017)
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Book Chapters
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- Leading teams of lawyers, in an increasingly global and virtual world, 2019
In Gardner, H. and Normand-Hochman R. (Eds) Leadership for Lawyers: (2nd edition) - Leading teams of lawyers, in an increasingly global and virtual world, 2015
In Gardner, H. and Normand-Hochman R. (Eds.) Leadership for Lawyers
- Leading teams of lawyers, in an increasingly global and virtual world, 2019
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Popular Press
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- Feeling lonely when working from home? You’re not alone. Here’s how to reconnect. ABC (Jun 2022)
- Hybrid competence is the newest soft skill with an outsize impact on your career. Here's how you can work it into your résumé. Business Insider (May 2022)
- Commentary: Why hybrid work may feel more exhausting than working from the office or home, Channel News Asia (Mar 2022)
- How do you resolve conflict in the hybrid workplace, Quartz (Nov 2021)
- Can guilt help bankers change for the better? Financial Times (Nov 2021)
- Hybrid Work | The Belonging Imperative, TedXSydney Salon (Oct 2021)
- How to ask your boss for a hybrid working setup, BBC (Aug 2021)
- How to avoid the return of office cliques Financial Times (May 2021)
- Culture in a Post-Pandemic Workplace, New York Fed Web Series on Culture (Jul 2021)
- The Loneliness of the modern office team member, Financial Times (May 2021)
- The Loneliness of the modern office team member, Irish Times (May 2021)
- Commentary: Relationships in the office have become superficial, Channel News Asia (May 2021)
- Four ways today’s teams are making us lonely, Business Times (May 2021)
- Virtual, borderless teams, Quartz.com Field Guide (Sep 2020)
- Working from home due to COVID-19 — is the honeymoon over?, This Working Life - Australian Broadcast Radio (Aug 2020)
- The Workforce. Changed, Capco Webinar (Jul 2020)
- Collaboration and Communication in the Covid-19 Era, Boating Industry Insider (May 2020) [podcast]
- Collaboration and Communication in the Covid-19 Era, Boating Industry Insider (May 2020) [blog]
- When WFH meets remote schooling, This Working Life - Australian Broadcast Radio (Apr 2020)
- Fashion is working from home Business of Fashion (Mar 2020)
- Work from home: what the research says on getting comfortable interacting online, mute button and all, The National (Apr 2020)
- Analyst: Communication is most important tool in work-from-home setup, ANC News Mar 2020
- Successful teams need two things: One is trust, Globe and Mail (Mar 2015)
- Leadership: Pack your suitcase, catch a flight and meet the team, Financial Times (Feb 2015)
- Teamwork doesn’t mean what it used to, Globe and Mail Report on Business (Oct 2014)
- How teams are changing, Globe and Mail Report on Business (Oct 2013)
- The team unbound: Unpacking the real implications of the shift to global, dynamic, and overlapping teams, In R. Wageman (Ed.), Team Effectiveness, Henry Stewart Talks Ltd, London, 2013
- It’s official: business travel broadens the mind, Economist.com, (Jun 2009)
- Why cutting business travel could be a false economy, CNN.com International (May 2009)
- Profs: Keep those corporate road warriors flying, Boston Globe (May 2009)
- Being part of the team, Montreal Gazette (Apr 2005)
- Early bird gets the praise, Montreal Gazette (Sep 2004)
- You’ve got soliloquy, Globe and Mail (Sep 2002)
Contact
Mark Mortensen
Associate Dean, Middle East Campus
Professor of Organisational Behaviour
Al Khatem Tower, ADGM Square - Abu Dhabi - United Arab Emirates
Phone: +971 506158710
Email: [email protected]
Assistant: Soumaya DEROUICHE
Phone: +971 56 433 1701
Email: [email protected]