FAQs

Instructions for borrowing library items:

• Tap your INSEAD badge on the reader or manually enter the library account number at the back of your badge.
• Place one item (at a time) on the scan bed. 
• Press "Done" to email or print the receipt.

Instructions for returning library items:

• Place one item (at a time) on the open smart return shelves.
• Press "Finished" on the screen monitor to "Confirm your return" and receive the receipt via email or print.

Instructions for collecting reservations: 

• Tap your INSEAD badge on the reader or manually enter the library account number at the back of your badge. 
• Next, choose the locker number and confirm "Collect" on the monitor screen. 
• The locker will automatically open and you can select whether to receive the receipt via email or print. 
• Remember to close the locker once you have finished collecting your reservation.

Instructions for "Browse & Borrow": 

• Choose "Browse & Borrow" if you want to borrow an item displayed in the lockers.
• Tap your INSEAD badge for at least 3 seconds on the reader or manually enter the library account number at the back of your badge. 
• Next, choose the locker number and confirm to "Check out the selected" item on the monitor screen. 
• The locker will automatically open and you can select whether to receive the receipt via email or print. 
• Remember to close the locker once you have finished borrowing.
   

The R&L Hubs will be closed every day at midnight and reopen at 06:00 am. On the three days leading up to exams, the hubs will remain open until 02:00 am. Click on this page for details per campus.

We suggest verifying your company's website policy to ensure uninterrupted browsing. 

See also: How can I access the databases subscribed by INSEAD Research & Learning Hub?

Due to the contractual agreements we sign, the databases listed on our website are reserved for currently enrolled students.

Read more about Alumni R&L Hub privileges

• Our resources must be accessed from this page: https://www.insead.edu/library/databases. Do not Google or go directly to, a database website as you would not be recognised as an authorised INSEAD user.  
• Click on a database name > Expand the  "+" sign, and click on the "Access" link in the description.
• At the prompt, enter your INSEAD SSO login first. 
• You will be directed to the database platform as an INSEAD user upon successful authentication.
• Access to our subscribed databases is strictly limited to currently enrolled students, staff and faculty as per our contractual agreements.
• Some databases require personal registration or the use of designated computers in the hubs, read the database description carefully. 
   

If you run into issues, please follow these steps:

• Clear cache to restart web browsing if needed or try private browsing. 
• Accept use of cookies to continue navigating INSEAD website, the prompt will appear at the very bottom of the page.
• Contact Library if you still have issues.

Access to the Hubs are restricted to INSEAD members. Please visit Access & Registration for important information. 

Partners of faculty, participants and staff can use our R&L Hubs free of charge; they just need to register in person at the Research & Learning Hub’s Information Desk.

You will have access to the same resources and services, whichever campus you’re on. Please be sure to return your books to your home R&L Hub before switching campuses.

We suggest verifying your company's website policy to ensure uninterrupted browsing. 

See also: How can I access the databases subscribed by INSEAD Research & Learning Hub?

Due to the contractual agreements we sign, the databases listed on our website are reserved for currently enrolled students.

Read more about Alumni R&L Hub privileges

• Our resources must be accessed from this page: https://www.insead.edu/library/databases. Do not Google or go directly to, a database website as you would not be recognised as an authorised INSEAD user.  
• Click on a database name > Expand the  "+" sign, and click on the "Access" link in the description.
• At the prompt, enter your INSEAD SSO login first. 
• You will be directed to the database platform as an INSEAD user upon successful authentication.
• Access to our subscribed databases is strictly limited to currently enrolled students, staff and faculty as per our contractual agreements.
• Some databases require personal registration or the use of designated computers in the hubs, read the database description carefully. 
   

If you run into issues, please follow these steps:

• Clear cache to restart web browsing if needed or try private browsing. 
• Accept use of cookies to continue navigating INSEAD website, the prompt will appear at the very bottom of the page.
• Contact Library if you still have issues.

Many of our databases now provide mobile access. If available, the mobile version will be automatically proposed by the vendor at the very first connection.

Depending on your browser, you may see a security alert. You can safely proceed to the next step.

Yes. Most databases and journals can be accessed from our database page or from the Journal Finder. At the prompt, log in with your INSEAD username and password.

Some resources will require an additional login, follow the steps indicated on the database page.

R&L Hub registration with a valid INSEAD card is necessary to borrow any items.

Our loan policy is as follows:

Yes, no login is required to search the Catalogue on or off campus; however, you must be logged in to access the advanced features (See below How do I log in to the catalogue?).

Yes, books can be renewed in the Research & Learning Hub catalogue. You must be logged in to renew your books (see below How do I log in to the Catalogue?).

You do not need to log in to the catalogue to search the Research & Learning Hubs’ collection, only to perform certain functions: renew a book, put a book on hold (reservation), view your search and reading history…

Your login is the 5 or 6 digit number on the back of your INSEAD ID badge. Use the same number for both the username and the password (the password can be modified later if you wish). If the connection fails, or if you forgot your password, please contact us! Should you lose and replace your badge, let the library know so your account can be updated.

INSEAD articles, books and our PhD thesis are indexed in our catalogue. The Research & Learning Hub only keeps print inspection of cases, you can find them in the Catalogue. All other information about cases can be found on this page: https://publishing.insead.edu/
You may also ask a question by email [email protected]

Yes, suggestions are welcome.

Books can be reserved in the Catalogue.

At the prompt, log in to your account using the 5 or 6 digit number in the back of your INSEAD badge for both username and password.

Choose the copy you wish to reserve. On the “Confirm Holds” page, you can fill in the “Not needed after” date. Click on “Place hold” to submit your request.