Phone: 33 (0)1 60 72 48 47
Team Dynamics, Global, Virtual, and Distributed Teams, Project-based Work, Identity, Conflict
Organisational Behaviour, Team Dynamics, Managing Global Virtual Teams
Mark Mortensen is an Associate Professor of Organisational Behaviour at INSEAD.
Professor Mortensen’s area of expertise is organizational collaboration, with an emphasis on two increasingly prevalent ways of organizing that do not fit traditional models of team dynamics: globally distributed (virtual) and project-based work. In his research, he has investigated the nature of conflict in distributed collaborations and its relationship to identity, context, and communication; the impact of dispersion structure – in the form of balance, imbalance, and isolation – on collaboration dynamics; and the effects of first-hand experience – gained through site visits and expatriate assignments – on trust. He has also explored the interpersonal effects of working in multiple, partially-overlapping, fluidly-shifting projects, developing a fundamentally new model of collaboration.
Professor Mortensen's research has been recognized by the academic community through awards including: the William H. Newman award, OB Division Best Dissertation-Based Paper award, and Runner-up OCIS Division Best Paper award from the Academy of Management; and as a Best Paper Award Finalist from the Interdisciplinary Network of Groups Researchers. His research has been published in top peer-reviewed academic journals including Organization Science, Management Science, the Academy of Management Review, the Journal of Organizational Behavior, and the International Journal of Conflict Management; in multiple edited volumes; in practitioner journals such as the MIT-Sloan Management Review, Harvard Business Review Online, and IESE Insight; and in media outlets including the Economist, The Boston Globe, and The Globe and Maill.
Professor Mortensen teaches in the Organisational Behaviour core in the INSEAD MBA program. He directs the Global Leadership Program for DNV GL and teaches modules on Team Dynamics and Virtual Teams; Power, Networks, and Influence; and Organizational Change. He has taught in open enrolment programs including: Consulting and Coaching for Change, Managing Global Virtual Teams, Manufacturing in a Global Network, and Strategic Research and Development Management programs and in custom programs for Associated British Foods, Astellas Pharmaceuticals, Bayer / Bayer Crop Science, HCL, KONE, Lundbeck A/S, Ma’aden, Maersk Oil, Manulife Financial, Merck KGaA, MetInvest Holdings, Oliver Wyman, pwc, Takeda Pharmaceuticals, United Technologies, and the World Economic Forum.
Professor Mortensen consults widely on issues of team dynamics, global collaboration, power and social networks, and organizational change. Among the companies with which he has worked are First Solar, Generalized Reinsurance, Goldman Sachs/Pine Street, Maersk Oil, and Merck KGaA.
Prior to joining INSEAD, Professor Mortensen was on the faculty at the MIT-Sloan School of Management and before that the Desautels School of Management at McGill University. Professor Mortensen holds a PhD in Management Science and Engineering from Stanford University, as well as an M.S. from Stanford University and a B.A. from Colby College, both in Computer Science.
- WORKING PAPERS - Extending Construal Level Theory to Distributed Groups: Understanding the Effects of Virtuality
- BOOK CHAPTERS - Multiple Team Membership: MTM in Multi-team Systems - Routledge
- JOURNAL ARTICLES - Multiple Team Membership: A Theoretical Model of Its Effects on Productivity and Learning for Individuals and Teams - Academy of Management Review
- JOURNAL ARTICLES - Go (Con)figure: The Role of Competing Subgroups in Geographically Dispersed Teams - Organization Science
- JOURNAL ARTICLES - A Surprising Truth About Geographically Distributed Teams - MIT Sloan Management Review
- BOOK CHAPTERS - Conditions Enabling Effective Multiple Team Membership
- JOURNAL ARTICLES - Understanding Conflict in Geographically Distributed Teams: An Empirical Investigation - Organization Science
- JOURNAL ARTICLES - Conflict and Shared Identity in Geographically Distributed Teams