What is Tata Consultancy Services ?
In 2020 global IT consultancy, Tata Consultancy Services, embarked on a new vision to reshape itself from a service and technology provider into a strategic transformation partner for its clients, the organisation’s talent development team embarked on a one-of-a-kind initiative to train “growth and transformation leaders” from within its ranks.
To help make this transformation a reality, INSEAD and TCS co-designed an innovative programme based on a comprehensive analysis of the 16 key traits required by growth and transformation leaders.
To date, the impact on TCS in terms of new patents, new contracts, client satisfaction and participants’ career progression has been huge.
The first 15% of participants alone delivered a return that was over 3 times the training investment. INSEAD is now delivering growth and transformation programmes to the next level of the organisation’s leadership.
"The programme encouraged me outside of my comfort to explore known unknowns and unknown unknowns through design thinking. The frameworks supported me to identify and formulate problem statements. In fact, I have initiated my first IP filing and a couple more are in the pipeline. Ablaze and Arise have given wings to my thoughts."