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Technology and Operations Management
Dmitry Sumkin
PhD Student in Technology and Operations Management
Contact
Email: [email protected]
Phone: +6583104416
Campus: Singapore
Research Areas
Design of supply in non-fungible tokens (NFT) markets, Digital technology and AI, Blockchain to combat counterfeits
Teaching Areas
Production and Operations Management, Uncertainty, Data and Judgements, Org 2.0: People Analytics, Data Science for Business
Biography
I am a Ph.D. candidate in the Technology and Operations Management Area at INSEAD. I am on the academic job market this year.
My research domains are service operations and sustainable operations. I focus on how firms apply technological innovation to improve business processes, create new customer experiences, and facilitate social responsibility. in particular, I study how the firm should design blockchain-enabled digital collectibles markets (NFTs) with limited supply; how blockchain may affect responsibility level in the diamonds supply chain, and how digital technology and AI may affect service delivery.