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Stewardship and Donor Relations Officer

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Department: Advancement
Location: Europe Campus
Status: Manager
Contract: Permanent - Full Time
Contact: Talent Acquisition Europe at [email protected]

Posted on: 20 December 2021
Deadline: 28 January 2022

Job Description

INSEAD brings together people, cultures and ideas from around the world to educate leaders who transform business and society.  As a mission-driven school, INSEAD focuses on three values: open, rigorous, and entrepreneurial. Founded on a commitment to innovation in management education, INSEAD was the first international business school, introduced the first one-year MBA, pioneered company specific executive education, and has developed a unique fully integrated multi-continent campus structure. Today, no more than 10% of the incoming MBA class comes from one country – we truly are the Business School for the World.

INSEAD is recruiting for a Stewardship and Donor Relations Officer to join our Advancement Department. This is a permanent and full-time position that will be based at our Fontainebleau Campus.

The Stewardship and Donor Relations Officer supports wide-ranging communications and stewardship efforts of an expanding stewardship programme for increasing gifts of all sizes and is also focused on digitally transforming recognition and engagement, while streamlining processes. Specifically, the Officer will create and implement an annual recognition strategy to manage, coordinate, and distribute customized stewardship materials for a portfolio of 13,000 donors who meet the following criteria: scholarship donors, Salamander and pin holders, etc.

Key Responsibilities

The ideal candidate will implement and execute a broad range of communications, operational and relational stewardship tasks that contribute to the successful stewardship of our global donor base. In partnership with Advancement staff and other key departments, the Officer will:

  • Oversee stewardship mailings (both print and online). This entails coordinating mailings (print and electronic) for various stewardship reports, recognition materials & communications across donor groups. The work includes gathering information to write and create the reports/communications, pulling target segmentations, verifying the data, sending/distribution using different INSEAD tools, etc.
  • In collaboration with the Director of Donor Relations, lead the digital transformation of Donor Relations in terms of automating processes, digital recognition, digital reporting, etc.
  • Work closely with the Associate Director of Stewardship in the stewardship of scholarship donors. This includes managing the reporting process, gathering information and drafting personalized donor reports.
  • Create bespoke stewardship reports to steward donors including named scholarships, class scholarships, and general scholarship funds. Organize and oversee photography shoot of scholarship recipients for the Advancement photo library.
  • Organise stewardship events which includes segmentation and management of invitations, event logistics, distribution of Salamander statuettes and donor pins, speaker briefs and post-event follow-up.
  • Manage Salamander and donor pin recognition programmes and Investors’ Circle donor communications. Engage with external vendors and internal procurement team.
  • Support the production of the annual Donors Report.

 

Qualifications

  • Bachelor’s degree required with minimum of 5 years of experience, with 3 years preferably in fundraising, stewardship or relevant area
  • Ability to speak and write articulately, persuasively
  • Excellent written and verbal communication skills in English
  • Ability to manage multiple projects simultaneously and effectively; attention to detail
  • Work with diverse groups of internal and external stakeholders
  • Professional attitude and the ability to maintain confidentiality
  • Advanced level skills in Microsoft Word
  • Experience with Adobe Creative Suite programmes and online tools such as Canva
  • Familiarity with relational databases, PeopleSoft, Eloqua and Salesforce preferred
  • Ability to work in a dynamic fast paced environment working both independently and as part of a team

 

If you are interested in this position, please send your resume and cover letter (in English) to Talent Acquisition Europe at [email protected]

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