Assistant Professor of Organisational Behaviour
People who work to achieve a sense of personal fulfillment and make the world a better place have been shown to experience stronger work and life satisfaction and feel more successful — but the jury has been out on whether that’s truly the case. The author’s research finds evidence that it’s true, but not because passionate employees are actually better at their jobs or more productive. Instead, it’s because their behaviors — like staying late, or volunteering for projects — signal to managers that they are performing at a high level, even if they aren’t. Managers should watch out for this bias lest they alienate other team members.