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Journal Article
Furr N., Rouillard D., Shipilov A. (2019). When Employees Are Using Software That IT Hasn’t Approved Harvard Business Review Digital Articles
In many organizations, front-line managers develop their own IT solutions independently of the IT function, usually because IT managed initiatives aren’t delivering solutions in time. This can present risks for the organization, and in order to better ensure that front-line managers don’t go rogue on digital, IT functions should establish a central IT unit to manage legacy structural projects while a dedicated agile team manages digital and innovation, competing with external providers for business from the business units.