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Quy Huy
Professor of Strategy
Keywords
Emotional Intimacy; Organizational Identification; OCB‐Is; CWB‐Is; Cross‐Lagged Panel Design; Structural Equation Modeling; Nurses
Journal Article
The authors focus on the concept of emotional intimacy among organizational members and investigate its influence on both their (a) perceptions and (b) behaviors. With regard to employees’ perceptions, the authors test whether it is organizational identification (operationalized as cognitive and affective identification with the organization) that influences emotional intimacy or the reverse. At the behavioral level, they investigate the interplay between employee emotional intimacy and organizational identification and their effects on employee interpersonal helping (OCB‐Is; interpersonal organizational citizenship behaviors) and interpersonal conflict (CWB‐Is; interpersonal counterproductive workplace behaviors). Based on a three‐wave panel study among nurses working in a public hospital, the findings show that emotional intimacy influences organizational identification, and it represents a unique antecedent of OCB‐Is and CWB‐Is.