INSEAD - The Business School for the World®

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INSEAD Advantage
INSEAD ranks high in both academia and management practice thanks to quality of our Faculty, our Alumni and our Programmes
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Supporting the digital transformation of business and society globally
Who We Are
The history and the values that make us what we are today
Annual Report 2017
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Our Leadership
Our Dean, our Chairman, the Board, the Advisory Council, the National and International Councils and the Fondation INSEAD
Alliance & Partnerships
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Programmes
Master Programmes
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Global Executive MBA
Executive Master in Consulting and Coaching for Change
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Open Programmes for Individual Executives
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Faculty & Research
Research and teaching excellence combining rigour with relevance
Faculty
Research
Case Publishing
2000+ cases used in over 100 business schools and universities around the world
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Academic Areas
Accounting and Control
Decision Sciences
Economics and Political Science
Entrepreneurship and Family Enterprise
Finance
Marketing
Organisational Behaviour
Strategy
Technology and Operations Management

INSEAD is using SAS software on its three campuses
Centres of Excellence
Our Centres and Initiatives excel in research in many varied fields
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Libraries
Supporting academic excellence
INSEAD Knowledge
Showcasing INSEAD's research and business insights. Featuring articles, videos, interviews and opinion pieces
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Alumni
Alumni Community
With over 56,253 Alumni distributed across 174 countries with 161 nationalities, our Alumni are citizens of the world.
Alumni Resources
As an alumnus of INSEAD and a member of our global network, take advantage of a myriad of benefits and services.
Lifelong Learning
Relive your INSEAD experience by participating in our face-to-face and online lifelong learning opportunities.
Awards
Recognising and honouring the achievements of INSEAD alumni.
Alumni Events
Every year more than 900 alumni events are organised and run all over the world by INSEAD, our national alumni associations and clubs.
Stay Connected
Stay connected with the alumni network and benefit from a range of online resources, accessing them wherever you are around the world.
Get Involved
If INSEAD has made an impact on your life, why not join a team of enthusiastic fellow volunteers, and give back to the school.
Alumni & Social Networks
MyINSEAD
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Other Services
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Library
Library resources for Alumni
Recruiters
Corporate Recruiters
More than 1,000 MBA students and 150+ Executive MBA participants every year to meet your talent acquisition and retention needs.
INSEAD MBA Employment Stats
90% of our 2017 graduates reported employment 3 months after graduation. This is a remarkable figure for our unique, global, 10-month programme.
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Career Globe Recruitment Portal
Recruitment Calendar
Recruitment Policies
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Give to INSEAD
By giving to INSEAD you help tomorrow’s business leaders and entrepreneurs to benefit from a unique management education.
Recent Gifts
Learn about the latest gifts from alumni and friends of INSEAD.
Impact
Giving to INSEAD has a far reaching impact. We share some of the stories of the difference INSEAD donors are making.
Why Give
Discover the motivations behind why our donors give.
Giving Opportunities
There are many opportunities for you to make a difference at INSEAD, discover the School’s priorities.
Ways to Give
INSEAD offers an array of ways to give and make the impact of your choice.
Recognition
Every gift makes a difference, INSEAD is pleased to recognise our donors at all levels.
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Corporations & Foundations Giving
Corporate Donors
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Corporate Associate Programme
Taxe d'Apprentissage
Quicklinks
Donors Report
Endowment report

Publications

Related Faculty

Horacio Falcao

Senior Affiliate Professor of Decision Sciences

Journal Article | World Business | | November 2006

The Angry Customer

Abstract not included.

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