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Faculty & Research


Remote Work Doesn’t Have to Mean All-Day Video Calls

Journal Article
When people work from home they are often expected to be virtually present during the regular workday. This can pose problems as people juggle the realities of working from home. GitLab, which has long worked all remotely, has shown that working from home can be highly flexible, mixing asynchronous and synchronous work as appropriate according to the importance of tacit communication at the task level. GitLab’s process is enabled by respecting: (1) clear boundaries at the task level between doing tasks and declaring them done; (2) the minimum viable change principe; and (3) the need for open communication. In addition, GitLab offers opportunities for socializing online, which proved helpful during the pandemic.

Professor of Strategy