Publications

Journal Article

Thanks to the benefits for both employers and employees, hybrid work arrangements will likely persist beyond the pandemic. In order for them to work, though, leaders must understand the power differentials they create within teams and take steps to level the playing field. Where individuals (including the manager) on a team are located relative to others matters, as does each individual’s skills in relationship building.

The authors offer four strategies managers can take to manage the structurally inevitable differences in power that arise in a hybrid environment. Not doing so can damage relationships, impede effective collaboration, and ultimately reduce performance.