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Professor of Strategy
IAF 08/09; IAF 2520423
Sanchez-Burks J., Huy Q. (2009). Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions Organization Science, 20(1), pp. 22-34.
This article introduces emotional aperture, defined as the ability to recognize the composition of diverse emotions in a collective (e.g., group or business unit).The authors develop the thesis that a leader's ability to respond effectively to patterns of shared emotions that arise during strategic change and other emotionally turbulent organizational processes depends on the leader's ability to use emotional aperture.Additionally, the authors describe key cultural, psychological, and contextual enablers and impediments to achieving the necessary focus and accuracy that characterize the effective use of emotional aperture in organizations.This article provides an initial conceptualization of how individuals can adjust their attention to group-level emotions and thus extends existing notions of emotional competencies (e.g., emotional intelligence) that have focused more narrowly on individual-level emotions.