Publications

Journal Article

At least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal credit, hoard information, and otherwise make them unhappy—which threatens their productivity and the organization’s success. But don’t despair if you don’t get along with your boss.

This article lays out steps you can take to improve the situation: Practice empathy. Behavioral research and neuroscience suggest that being mindful of the pressures on your boss and responding empathetically can trigger reciprocal support. Examine your role. Consider how you might be contributing to a negative dynamic, and seek training or advice to help you change your behavior.

Talk to your boss. Start by asking how you can improve your performance and the relationship. If that isn’t fruitful, launch a frank conversation about the dysfunction in your interactions. Go to HR.

As a last resort—and only if you have evidence to show that your boss is unfit—file a formal complaint. Leave. If you see no potential for change, it’s probably time to start job hunting.