Associate Professor of Organisational Behaviour
Norm Violation; Leadership; Moral Emotions; Collectivism; Tightness;
Responses to norm violators are poorly understood. On one hand, norm violators are perceived as powerful, which may help them to get ahead. On the other hand, norm violators evoke moral outrage, which may frustrate their upward social mobility.The authors addressed this paradox by considering the role of culture. Collectivistic cultures value group harmony and tight cultures value social order. The authors therefore hypothesized that collectivism and tightness moderate reactions to norm violators.The authors presented 2,369 participants in 19 countries with a norm violation or a norm adherence scenario. In individualistic cultures, norm violators were considered more powerful than norm abiders and evoked less moral outrage, whereas in collectivistic cultures, norm violators were considered less powerful and evoked more moral outrage. Moreover, respondents in tighter cultures expressed a stronger preference for norm followers as leaders.Cultural values thus influence responses to norm violators, which may have downstream consequences for violators’ hierarchical positions.