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Miguel Sousa Lobo
Associate Professor of Decision Sciences
Lobo M. S., Casciaro T. (2005). Competent Jerks, Lovable Fools, and the Formation of Social Networks Harvard Business Review, 83(6), pp. 92-99.
New research shows that when people need help getting a job done, they'll choose a congenial colleague over a more capable one. That has big implications for every organization - and not all of them are negative.