Adjunct Professor of Family Business
WICFE; Succession, next generation; Fair process, communication, psychology, gender; Governance, parallel planning, strategy, boards;
"The Resort in Pueblo Valley" case describes the story of three generations of a business family, who owned and managed a beautiful resort. The family story includes traumatic events like early deaths, suicide, and remarriages - and lack of communication on succession issues. Succession took place in abrupt ways, through the deaths of owner-managers, or the threat to sell by their widows.Case A describes the history of the family and the business until 1996, when the second generation widow confronted the children with her determination to sell the business. Case B (to be used after case discussion) explains what happened afterwards.