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Professor of Strategy and Management
Dutta S., Rangan S. (2004). eBay Strategy (B). In Strategies for E-Business: Creating Value through Electronic and Mobile Commerce (pp. 524-531). Prentice Hall.
eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world's largest person-to-person trading network.Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing). This raises several interesting managerial issues for eBay which are captured in the case study.