Chief Operating Officer Programme

Excel as a Strategic Operations Leader

Organisations today are facing unique challenges in leading and driving operations in the volatile economy. As a result, there is an increased demand for chief operating officers (COOs) who can deliver both organisational agility and resilience while staying ahead of competition.

The Chief Operating Officer Programme is designed to help you drive change in these turbulent times to not only optimise, but also transform your operations and your organisation under the guidance of experts at one of the world’s foremost business management schools. This immersive eight- to ten-month programme will equip you with an iterative approach to aligning operations and strategy while ensuring that strategy articulation is data-driven and customer-centric. You will learn how to apply system thinking to maximise your impact as a key partner to the CEO. You will also gain contemporary approaches to value creation and measurement. Lastly, you will hone your executive presence and explore a macroscopic view of leadership, incorporating stakeholders, teams and change management. Upon completion of the programme, you will emerge ready to execute on your company’s strategic vision with confidence and achieve operational excellence.

How you benefit

• Develop your operational thinking into strategic thinking and articulate new strategic initiatives
• Evaluate how a shift from an operational to a strategic mindset can transform your organisation, both inside and outside
• Tackle large-scale problems by leveraging your operational excellence, working beyond your boundaries, and acting as a strategic leader
• Articulate the concepts of value creation and value capture by adopting a customer-centric perspective
• Discuss how analytics, organisational agility, ecosystems’ capabilities and sustainability may enable your organisation to create more value
• Evaluate your leadership capacities including how to make decisions and navigate cognitive biases
• Understand how to leverage your team and use negotiations to create value
• Define how strong leadership ability can influence teams and drive change at an organisational level.

Participant Profile

The Chief Operating Officer Programme is primarily designed for:

• New and emerging COOs looking to gain strategic insights to drive operational excellence in their organisation
• Heads of operations and operations leaders looking to advance into C-level positions and gain executive leadership skills to enhance their existing skill set.

Alumni status

Upon completion of the programme graduates of the Chief Operating Officer Programme will gain alumni status for a period of 3 years, with the option to continue the membership thereafter on a minimal annual fee basis.

Only graduates of our world-famous degree programmes including the MBA, Executive MBA and PhD programmes, together with selected Executive Education programmes, are eligible for this status. The elite worldwide network consists of 64,000 alumni in more than 180 countries, many with very active National Alumni Associations.