We are acting together as One INSEAD to protect the health, safety and wellbeing of our community. Browse the FAQs on this page for the latest updates from each of our locations.

Wear your mask

Respect social distancing

Avoid physical contact

Wash your hands

Clean as you go

Download contact tracing app

Frequently Asked Questions

 

All Campuses

 

The health and safety of our community is our priority. We have put a number of measures in place to protect our community on campus. 
See Safety measures on Campus

Please strictly adhere to the guidelines and measures provided by the INSEAD Crisis Management Team.   

Whether on or off-campus, you should:     

  • ​Respect safe distancing 
  • Avoid gatherings 
  • Wear a mask  (mandatory on the Asia and Middle East Campuses)
  • Wash or sanitise hands frequently 
  • Download and activate government-provided contact tracing apps 

It is mandatory to wear a mask on the Asia and Middle East Campuses, as per government guidelines. You may remove your mask when eating or drinking, but please put it back on straight after.   

Mask wearing:   

  • Reduces viral transmission.  
  • Prevents asymptomatic spread.  
  • Is a true act of altruism.   
  • Makes you look more attractive!   
  • Is another way to show your INSEAD spirit!  

You should feel empowered and entitled to respectfully call out anyone on campus who is not following the INSEAD Covid-19 Health and Safety Guidelines. This handy guide provides dos and don’ts to help you navigate a situation like this.  

Please refer to inse.ad/safetyambassador to learn about measures in place in the event that members of our community do not follow our health and safety guidelines.  

We have created guidelines, also available for reference or download here, to clarify some questions about different types of Covid-19 tests. Note that some information in this guide is specific to France, please refer to the links provided for reliable information sources for our other locations. 

What the different tests do 

  • A PCR test detects whether the SARS-CoV-2 virus itself is present in the sample 
  • An antigen test detects whether a sample taken from the nasopharynx (where the back of the nose connects to the soft palate) presents a reaction to SARS-CoV-2 virus proteins 
  • An auto test (also known as a self-test, lateral flow test, or ART) is also an antigen test, but the sample is taken in the nose itself. It is less reliable than a nasopharyngeal antigen test 

 Remember 

  • Being vaccinated or having a negative test result does not mean you should stop following health and safety measures 
  • Mask wearing, personal hygiene, hand washing, and safe distancing are easy and effective ways to stop the spread of the virus 
  • If you receive a positive result from any test: isolate immediately, follow the recommendations from the government (France specific), and inform the Crisis Management Team (informing your professor you will join classes via Zoom is not enough – you need to tell us too!) 
  • Be mindful that regulations differ per location, please see the specific guidelines for SingaporeAbu Dhabi and San Francisco, and refer to our FAQs for more details  

Wherever you are based, please ensure you follow the local recommendations and guidelines. You do not need to wait for an e-mail from INSEAD to take action!

If you test positive, please inform your class officer or programme manager and send an email to [email protected]. This applies to all locations – Singapore, Fontainebleau, Abu Dhabi and San Francisco – and is required as per government regulations. The relevant authorities will use this information for contact tracing. However, you can help them make a head-start by compiling a list of close contacts from the previous seven days and inform them yourself so they can take appropriate action as well.

A close contact is generally considered anyone who you have spent more than 10 minutes with, regardless of mask wearing or social distancing. This may include colleagues, study group members or classmates. For further details on how close contacts are managed in the countries we are located, see the links below:   

Close contacts are anyone within the past seven days who:  

  • shared the same living space as the confirmed or probable case;  
  • had direct contact with a case, face-to-face, within one metre, regardless of the duration (eg a conversation, meal, hugs). On the other hand, people crossed in a public space in a fleeting way are not considered as contact persons at risk;  
  • provided or received acts of hygiene or care;  
  • shared a confined space (office or meeting room, personal vehicle, etc.) for at least 10 consecutive minutes or accumulated over 24 hours with a case, or remained face-to-face with a case during several episodes of coughing or sneezing;  
  • is a student or teacher in the same school class (nursery, primary, secondary, tutorial group at the university).  

A confined space is a space that does not meet the social distancing criterion, i.e. a minimum distance of two metres around a person.  

Asia Campus / Singapore Specific

 

General

The Main Reception and the Operations & Campus Services Help Desk have merged to serve you better. Reception is open from 7:30 am to 7:00 pm, Monday to Friday. 

The following services will be provided at the Main Reception: 

  • Operations & Campus Services Help Desk 
  • Badge request and issuance 
  • Collection point for incoming/outgoing mail for staff and faculty 
  • Visitor check-in 

Email [email protected] for front desk related queries. 

Note that [email protected] is no longer available.

We welcome all back to campus. Please register your visitors on VMS.

TraceTogether App or Token are no longer required to access campus

You must be fully vaccinated to enter campus. Click here for more information.

An INSEAD Badge is required to enter campus.

Mask wearing remains mandatory indoors and is optional outdoors. However, as per the government rules, employees only are allowed to remove their masks on campus when they are not interacting with others and when they are not in customer-facing areas. To clarify:

Staff are allowed to take off their masks when sitting at their desk and not interacting with others and if there is a safe distance – more than one metre – between them and others.
Faculty are allowed to remove their masks when teaching and if the distance between them and the (masked) audience is more than one metre.
Students must continue to wear masks in the classroom, BORs, library and all other common areas.

Everyone should wear masks when walking around on campus, when in the classroom, in meetings, in meeting rooms and break-out rooms, and during any interactions with others.

Guest speakers are allowed on campus. Please register your visitors on VMS.  

The Grind&Brew bar is open from 8:00 am to 6:00 pm Monday to Friday with a capacity of 43. The restaurant is open from 11.30 am to 2.30 pm Monday to Friday with a capacity of 108 people at IN The Hub, 88 people at the Mezzanine and 30 people at the Waterlily Courtyard. Once capacity is reached, you will be asked to wait until a space is available.

The Fitness Centre on our Asia Campus is open from 7:00 am to 9:00 pm weekdays and 9:00 am to 5:00 pm weekends.

Fitness classes are conducted in-person and via Zoom at 12 noon and 6:00 pm on weekdays. Click here to view the schedule.  

Yes, the Mail Room is open Monday to Friday from 8:30am to 5:30pm. It is closed during the weekend.  

 

INstore is open Monday to Friday from 8.15 am to 6:30 pm. Weekend, Closed.

The Tanoto Research & Learning Hub on the Asia Campus is open 24/7 with badge access.

There is 24/7 book-drop to return items.

You can access online resources here.

Staff are present Monday to Friday from 8:30 am to 5:30 pm. (Weekend & Public Holiday, No staff on duty).

INSEAD Residences on the Asia Campus is currently undergoing renovation and scheduled to be opened at the end of May 2022.

The Asia Campus teaching spaces has reverted to the original capacity. You may refer to the Asia Campus Learning & Common Spaces Seating Plan. In all teaching spaces, attendees must be masked at all times.

Business-related visitors and meetings are allowed on campus. Please register your visitors on VMS. Meeting attendees are subject to the maximum room capacity and must be masked at all times.  

 

Should you wish to hold a graduation on campus it is possible as long as the complete group size is in accordance with the current guidelines (graduates + guest + INSEAD staff/faculty).

All attendees will have to follow the usual safe entry protocols. 

In the Auditorium/Amphis, attendees must be masked at all times.

We can provide basic catering and drinks, but please contact [email protected] for further details.

Currently, we are using the Aeris Active disinfectant which is a hospital grade disinfectant cleaner that kills Covid-19 in 60 seconds and protects against it for seven days or up to 200 touches. 

Our routine disinfection takes place as follows: 

  • High touch areas including lift button panels and glass door: hourly. 
  • VMS & SafeEntry Kiosks: three times a day. 
  • Washrooms: three times a day. 
  • Amphis and Flatrooms: cleaned in between each class (MBA) and at every break (EDP and Executive Degrees). They are also cleaned each evening. 
  • Common spaces such as the Restaurant, Bar, Fitness Centre, Meeting Rooms & Library: daily. 
  • Office workstations: Saturday and Sunday. 
  • Aircon Supply Units: disinfected weekly.  
  • Hand sanitiser stations: we to stock and maintain all stations located on campus as needed.  

In case of a high number of cases or a cluster, we will do additional disinfection if necessary and as required. 

Testing

Should you require an ART kit, you may collect 1 kit from the Main Reception from 7.30 am to 7.00 pm.

If you test positive, please click this link to report your status and follow these guidelines for the Singapore government.

ART kits (Antigen Rapid Test) are available at the Main Reception for all students, participants, staff, faculty, visitors and external contractors.  

If you test negative, you are free to come to campus and no further action is required.  

If you test positive, please click this link to report your status. The link will guide you on the next steps based on the government protocols in place, please follow them closely.  

You may also click here to read the latest updated protocols from the government.  

Positive Cases & Close Contacts

Please click this link to report your positive status or if you have been issued with a Health Risk Notice (HRN). There is no need to report a negative status.  

You may click here to read the latest updated protocols from the government.  

Vaccination & Travel

Please click on this link to find out on the latest vaccination protocol.  

Please click on this link to find out all the details on the latest requirements for travel to Singapore and recognition of overseas vaccination status. 

Travellers are required to be fully vaccinated with WHO Emergency Use Listing (EUL) COVID-19 vaccines to enter to Singapore. Please click on this link to find out more. 

Europe Campus / France Specific

 

General

  • The Main Reception desk is open from 7:30 am to 6:30 pm, Monday to Friday   
  • Taxi bookings are possible – note masks are mandatory in taxis and no more than two customers per car (not including driver)  
  • Shuttles between the Fontainebleau-Avon train station and campus are back from Monday to Friday:  
    • Pick up at the Fontainebleau-Avon train Station 8:30 am or 9:00 am  
    • Pick up at Plessis Mornay 5:30 pm or 6:05 pm  
    • On Wednesdays, pick up and drop off remains at the swimming pool due to the  difficult access with the Centre Aéré.  

We are able to welcome employees, students/participants, children of students, and alumni on the Europe Campus. The Family Room is open.   

If not fully vaccinated, we recommend visitors to test 24 hours before coming on campus.  

The French government has announced that mask wearing is no longer mandatory indoors as of Monday, 14 March. As of that date, masks are no longer required in places such as university classrooms, shops, and in the workplace. Masks will remain mandatory in certain situations such as in public transport, in hospitals, and on planes.  

 In line with the new regulations, mask wearing on the Europe Campus will no longer be mandatory as of Monday, 14 March. While this is mostly good news, we want to emphasise that everyone should feel free to wear a mask if they wish to do so. A meaningful way to look at mask wearing is to compare it to a raincoat: when it rains you wear it, when it stops raining you take it off. While masks may not be necessary now, they may be necessary again in the future.

We are happy to welcome guest speakers on the Europe campus.

If not fully vaccinated, we recommend visitors to test 24 hours before coming on campus.

If you are not fully vaccinated, it is highly recommended to carry out a test before coming on campus. The PCR or antigen test should preferably be taken less than 24 hours prior to accessing campus.  

Please refer to this French Government website to verify the travel requirements before you arrive in France.  

Please also read the INSEAD Safety Guidelines.   

For any questions, you can contact [email protected].  

Please take note of the following before coming to the restaurant.  

  • Employees and PhDs wishing to eat at the cafeteria are requested to do so between 11:45 am and 12:15 pm or after 1:45 pm, in order to facilitate the circulation of our programme participants in our restaurant. You are invited to adapt your working hours to suit these times, as far as possible.  
  • You are requested to wash or sanitise your hands before queuing for lunch;  
  • Lunches are served from 11:45 am to 2:15 pm;  
  • We encourage you to choose the dish of your choice from the display at the entrance of the cafeteria and go directly to the food station, avoiding backtracking.  
  • Any starters, desserts or fruit that you have picked up cannot be put back down.  
  • The preferred payment system is your INSEAD badge. You are encouraged to top up your cards before coming for lunch (at Mail Services, Freddy’s Bar or using the Card Reload Station next to the squash court). Recharging cards at the cafeteria cash point by credit card is time consuming and generates unnecessary queues.  
  • Please keep a safe distance when queuing at the microwaves and water fountains.  
  • Please vacate your table as soon as you have finished your meal;  
  • After returning your tray, you are requested to vacate the cafeteria using the nearest exit ahead and avoid backtracking.  

 

Lunch waves - 2021-2022
INSEAD Staff & PhDs 11:45 - 12:15 or after 13:35
MBA & MIM 12:00 - 14:15
EDP & Exec Degrees* 12:30
 *EDP & Exec Degree participants are strongly recommended to organise group meals at the Cercle Dining Rooms, the Rotonde or order lunch bags to be eaten outside the classroom

The Fitness Centre is open as normal.

  • Monday to Friday: 6:30 am to 10:00 pm (last entry is at 9:00 pm) 
  • Saturday and Sunday: 10:00 am to 6:00 pm  

Yes. The Mail Services on the Europe Campus is open Monday to Friday from 8:30 am to 6:00 pm. 

Yes, Printshop is open Monday to Friday from 8:00 am to 6:00 pm.

Footnote is open Monday to Thursday from 9:00 am to 7:00 pm and Friday from 9:00 am to 6:00 pm.

The Library/Research & Learning Hub on the Europe Campus is open 24/7 with badge access. 

Staff are present Monday to Friday from 8:30 am to 5:00 pm.

If no staff are present, you can check out books using our self-checkout machines on the ground floor.

Full seating capacity is possible.

The INSEAD Residences (Ermitage) have been open since August 2021. Please contact [email protected] or Lisa Toulis for further questions or enquiries.  

Positive Cases & Close Contacts

Refer to the table below for a summary of the guidelines in France regarding isolation rules if you are a positive case or a close contact. Note that these rules are the same regardless of the variant of infection.

If you are ... 

Positive and fully vaccinated*Isolate for 7 days from the day of the positive test Isolation is lifted after 5 days in case of a negative antigen or RT-PCR test
Positive and not vaccinatedIsolate for 10 days from the day of the positive testIsolation is lifted after 7 days in case of a negative antigen or RT-PCR test
A close contact of a positive person and fully vaccinated*No isolation requiredDo a self-test, antigen or RT-PCR test on day 2 
A close contact of a positive person and not vaccinatedNo isolation requiredDo a self-test, antigen or RT-PCR on day 2  

*with a booster shot if necessary

You may also refer to ameli.fr for the most up-to-date guidelines. 
 

As a positive case, you should not come on campus and must stay in isolation. Please request someone else to pick up your mail on your behalf and drop it off at your residence – respecting safe distancing measures. Please send an email to [email protected] to inform them if you are designating someone else to pick up your mail.  

Vaccination Pass

As of Monday, 14 March , the vaccination pass iswill no longer be required in France to access restaurants, and events and loactions such as the INSEAD Europe Campus. 
You may refer to this government website (in French) for full details.

Testing

Testing is no longer available on the Europe campus. However, a COVID-19 test can be arranged at any of the pharmacies (antigen test) or medical labs (PCR test) in Fontainebleau.

If you are not fully vaccinated, it is highly recommended to carry out a RT-PCR or Antigen test before coming on the Europe campus. The test should preferably be taken less than 24 hours prior to accessing campus.   

Inform [email protected] if the result is positive.  

Our Paris community may get tested at Synlab locations in Paris and can expect results within 24 hours. Go to paris.synlab.fr to book an appointment at the Gare de Nord and Necker labs.  

There are external medical labs in or around Fontainebleau/Avon where it is possible to take the RT-PCR test:   

You can also take an Antigen test at the following locations:  

RT-PCR and antigen tests are no longer systematically covered by Health Insurance, as has been the case since the start of the health crisis. Test costs in France will continue to be reimbursed in certain conditions, such as for those who are fully vaccinated or have a prescription. See this page (in French) for more details on the fee structure for testing in France. Tests are available at labs and pharmacies in France and appointments can be made via doctolib.fr.   

Auto-tests (also known as self-tests, lateral flow tests and ARTs) are available on campus for our community in Fontainebleau. Staff and students/participants can collect them from main reception, while faculty can get theirs directly from their area manager. 

Remember that if you test positive you should isolate immediately, follow government guidelines and inform us at [email protected] 

If you are not fully vaccinated, the test should preferably be taken less than 24 hours prior to accessing the campus.

It is faster to get the result with an antigen test. The pharmacy will be able to give you your result in just 15-20 min.  
Laboratories in France generally send PCR test results within 24 hours maximum. 
You will also receive the PCR or Antigen test results from SI-DEP directly.   

In order to upload the results in the #TousAntiCovid app (Health Pass), follow the instructions in the SI-DEP message. You must scan the QR code indicated on the SI-DEP certificate (not the one indicated on the Synlab Certificate).  

If the result is negative, no action is required. Please continue to respect the Health and Safety Measures.  

If the result is positive, self-isolate immediately, we highly encourage you to inform [email protected], and await further instructions from the health authorities.  

Vaccination

In France, anyone over the age of 12 can make an appointment to get vaccinated. To do so, go to the ViteMaDose website, enter your postal code, and search for availability.   

When going to your appointment, ensure you bring valid identification (a passport with your visa to work/study in France, if relevant) and your carte vitale or carte de sejour. If you do not have these, you are still eligible to get the vaccine, but you should bring a proof of address.    

The vaccine booster is available to everyone aged over 18 as long as three months have passed since their last dose. You can make an appointment via the Doctolib website;  

If you received your first injection in another country, you can receive the second one in France. Please bring the certificate of the first injection and show it to the healthcare professional. The same is true if you received the first injection in France and you wish to receive the second in another country.  

If you have been vaccinated with a vaccine which is not accepted by the European Agency of the drug (EMA), you can be revaccinated in France (we recommend booking a slot at the Vaccination Center, bring your vaccination certificate and discuss with a Doctor).  
The time to be observed between vaccination with a vaccine not authorized in France and revaccination with a vaccine authorized in France is approximately 4 weeks.  

Middle East Campus / UAE Specific

 

General

For the latest updates, you can visit The UAE Government Portal

For a vaccinated person with symptoms of Covid-19, but who has not tested yet  
If symptoms appear, the person should perform a test immediately and self-isolate until receipt of the result. If the result is positive, the person will receive a text message from Seha telling them to report to a designated hospital and isolate in the meantime.  

For a positive person with or without symptoms of Covid-19  
High-risk patients or people with severe symptoms will take additional tests, followed by consultation with a doctor to determine if they need hospital care.  

People with mild or no symptoms must quarantine for 10 days either at home or in a facility depending on their living arrangements.  

For a person who has been in contact with a positive person for Covid-19  
Close contacts are no longer required to quarantine. However, they must perform a RT-PCR test on day one and day seven.

The Reception desk is open from 9:00 am to 6:00 pm, Monday to Friday.  

1. Download and activate the ALHOSN App.  

  • Fully vaccinated individuals may enter the Middle East Campus, provided their Al Hosn app shows a green status. To maintain the green status, a RT-PCR test should be conducted every 30 days.  
  • Additionally, booster doses for all types of vaccines are required after six months since a fully vaccinated person got their last dose of a vaccine.  
  • Those who are not fully vaccinated due to exemption should provide proof of exemption and a green status on the Al Hosn app. To maintain the green status in this instance, a RT-PCR test should be conducted every week.  

2. Before accessing campus, you must go through a temperature screening camera at the lobby of the building.   

3. If you have not been to the Middle East Campus within the last 14 days or more, ensure you have a negative 96-hour PCR test from within the UAE. Sample must have been collected within 96-hours (not the results received). The test must be taken within the UAE (not outside). 

4. You must also ensure:   

  • You have not been in contact with a confirmed case. 
  • You are not suffering from a Medical Condition: Medical Conditions include immunodeficiency, respiratory diseases (including but not limited to asthma), kidney or heart issues, or any other chronic diseases, including but not limited to high blood pressure, diabetes, cancer, and chronic inflammation.  
  • Following the guidelines of the UAE authorities, anyone who has COVID-19 symptoms is required not to come to campus and must consult a medical doctor asap, undergo a test and remain in quarantine awaiting the result of the test.  
  • The same guidelines stipulate that anyone who starts having COVID-19 symptoms while on campus, must immediately leave the campus while wearing a surgical mask and avoid public transport to go home. The person is also obliged to consult a medical doctor right away, preferably via teleconsultation.   

Please refer to the previous question as the same will apply. In the following we provide additional guidance (*): 

If you are fully vaccinated, you will no longer need to do a RT-PCR test before flying to the UAE. However, we recommend you do one as a precaution even though it is not mandatory, to avoid potential quarantine in the UAE, in case the result is positive.

If you are not fully vaccinated, you must present a negative PCR test result taken within 48 hours, or a COVID-19 recovery certificate. Your recovery certificate must be dated within 30 days of departure and have a QR code. Children under 16 are exempt. 

There will be no need to re-test when you are here, but you will have the option to perform a  PCR test at your own cost when you land in Abu Dhabi, which we recommend, as it will activate the green status of your Al Hosn Application.

Abu Dhabi no longer requires people entering the Emirate via Dubai or other Emirates to show the Al Hosn Green Pass status.

Fully vaccinated/ officially exempted visitors with recent PCR test conducted in UAE (not older than 4 days) are allowed to enter the campus.

Fully vaccinated/ officially exempted visitors with recent PCR test conducted in UAE (not older than 4 days) are allowed to enter the campus.

Testing

Testing is not available on the Middle East Campus. However, a COVID-19 test can be arranged at any of the SEHA centres as well as at main private hospitals. Its cost has been fixed by the authorities at Aed 40.  

Auto-tests are not provided on campus. We encourage our community to get vaccinated.

Fully vaccinated individuals may enter the Middle East Campus, provided their Al Hosn app shows a green status. To maintain the green status, a RT-PCR test should be conducted every 14 days.     

Those who are not fully vaccinated due to exemption should provide proof of exemption and a green status on the Al Hosn app. To maintain the green status in this instance, a RT-PCR test should be conducted every week.    

Inform [email protected] if the result is positive.  

If you are not fully vaccinated with a proof of official exemption, the test should  be taken less than 96 hours prior to accessing the campus.

If the result is negative, no action is required. Please continue to respect the Health and Safety Measures.  

If the result is positive, self-isolate immediately, we highly encourage you to inform [email protected], and await further instructions from the health authorities.  

Vaccination

Those who have taken Covid-19 vaccines abroad that are approved by the UAE can register their details and vaccination certificates with the authorities by visiting smartservices.ica.gov.ae. Approved vaccines will appear on the Al Hosn App. 

 

Vaccination is widely accessible in the UAE. You can visit any vaccination centre by presenting your Emirates ID to get the vaccine. Please check the nearest facility  here  

Sinopharm, Pfizer- BioNTech and  Sputnik V are available for citizens and residents for free.  

If you face difficulties in uploading or activating Al Hosn app, whether you are a resident in the UAE or a visitor, you can contact Al Hosn hotline at 8004676 to fix the problem. 

If you are a visitor and still cannot fix the problem through Al Hosn Hotline, you have the possibility to show your vaccination certificate on the official app of residence country and your latest PCR test results on your phone when you visit the public places that require Al Hosn App for access.  

San Francisco Hub / US Specific

 

General

Yes the Hub is currently open Mondays – Fridays from 9:00 am to 5:00 pm.   

Note that closing hours may vary. Kindly contact [email protected] for further updates.   

Anyone with full vaccination can visit the Hub. Proof of vaccination is required.

A non-vaccinated individual will need to show a negative COVID-19 test at least 48 hours prior to arriving at the Hub. KN95 masks are mandatory for both vaccinated and non-vaccinated individuals at the Hub and must be worn at all times.

Fully vaccinated individuals are allowed to enter the Hub. For individuals who are not vaccinated, a negative COVID-19 test is required taken 48 hours prior to their arrival at the Hub.  All individuals must show proof of vaccination or a negative PCR test result. KN95 masks are mandatory when at the Hub.   

Yes this is allowed. COVID-19 regulations still apply.

Testing

Testing is not available at San Francisco Hub. However, a COVID-19 test can be arranged at the South San Francisco (near airport) Testing Site.

Auto-tests are not provided at the Hub. We encourage our community to get vaccinated.

A negative test result is required before arriving at the Hub.  The test must be taken within 48 hours prior to arrival.

It is mandatory to provide a negative test result even if you have had Covid-19.

A fully vaccinated individual does not need to take the test before coming to the Hub. A proof of vaccination is sufficient.

Vaccination

As long as you are fully vaccinated, your vaccination card is recognised in the US.

San Francisco has lifted the local 10-day quarantine order but urges against non-essential travel.

Additionally, under the State travel advisory, people arriving in or returning to California from other states or countries should self-quarantine for 10 days after arrival.

Further Questions?

 

Should you have any further questions, please send an email to [email protected].

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