FAQs on COVID-19 at INSEAD

 

General Questions

COVID-19 coronavirus is a new respiratory virus first identified in Wuhan, China.

Symptoms can include mild to severe respiratory illness with fever, cough, and difficulty breathing.

There is human-to-human transmission of COVID-19. For now, the evidence suggests spread is mostly via droplets. The virus is carried within droplets emitted from an infected person over a short distance, such as when the person coughs or sneezes. If these droplets come into contact with the eyes, nose or mouth of another person, directly or indirectly through hands that have come into contact with these droplets, the other person may become infected. Members of the public are advised to remain vigilant and observe good personal hygiene practices.

  • Wash hands frequently with soap, especially before handling food or eating, or after going to the toilet
  • Avoid touching your face with your hands
  • Cover your mouth with a tissue when coughing or sneezing, and dispose of soiled tissue in the bin immediately
  • Avoid sharing food, drinks, utensils and other personal hygiene items
  • Avoid crowded places and large gatherings and close contact with people who display flu-like symptoms. You may wish to meet friends or access services and amenities away from crowded areas.

In France: If you are in France and experience mild COVID-19 symptoms (fever, dry cough) you should contact a medical professional by phone. For those in Seine-et-Marne, we recommend calling SOS Medecins – click here to access the website for Seine-et-Marne and here for the Greater Paris area. They provide 24-hour service and often have English speaking services for those who may need it. You can also contact your GP if you have one.      

Government officials now advise to only call 15 if you experience severe symptoms, such as difficulty breathing. 

In Singapore: If you have recently traveled overseas, and are feeling unwell with a fever, or respiratory symptoms (such as cough, runny nose), please seek medical attention promptly. You can go to any of the Public Health Preparedness Clinics (PHPCs), as well as polyclinics. You may look for a PHPC near you at www.phpc.gov.sg. All cases fulfilling the suspect case definition seen at various healthcare settings will be reported to MOH immediately and referred to hospitals for further assessment and treatment. 

In Abu Dhabi: Click here to access the COVID-19 Virtual Doctor. This is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a medical professional for serious symptoms or emergencies. If you are experiencing a life- or limb-threatening emergency, call 998 or the number for your local emergency service.  

In the US: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. 

We understand this is an anxious time. Please do stay in touch with your friends and colleagues over WhatsApp, MS Teams, and other channels. We can support each other virtually. To make a virtual appointment with Psychological Services, visit insead.edu/psychological-services. Please also refer to this manual for advice on self-care during this time.

Given the current situation, the French authorities are allowing the equivalent of sick leave, with a statement from the employee and an online declaration by the employer. Please contact your manager for more details. 

In the event you are contacted by someone outside of INSEAD to make a statement or answer questions about anything related to COVID-19, please liaise with INSEAD Communications as follows:   

Europe/North America/Other Locations (except Asia/Middle East): 

Axel Tagliavini     
Email: axel.tagliavini@insead.edu 
Tel: +33 6 22 63 12 14   

Ilan Goren  
Email: ilan.goren@insead.edu  
Tel: +33 6 78 04 25 77  

Asia/Middle East: 

Chris Howells    
Email: chris.howells@insead.edu   
Tel: +65 9489 7073    

Aileen Huang    
Email: aileen.huang@insead.edu 
Tel: +65 9008 3812

The INSEAD Coronavirus Crisis Management Team was set up to manage the consequences for the school and the well-being of our community related to the outbreak of the coronavirus. The team meets on a daily basis. The actions of the team have been guided by the increasingly stringent measures put in place by the national authorities of France, Singapore and Abu Dhabi.

The Team operates under four guiding principles:

  1. Protecting the safety of the INSEAD community is the utmost priority;
  2. Protecting the reputation and image of INSEAD in our handling and responding to the virus;
  3. Ensuring that we contain first, then trace; and
  4. Maintaining business continuity.

Until further notice, all MBA campus exchanges are cancelled. This is in response to government regulations and government-imposed closed borders.  

Given the current state of the COVID-19 crisis, our advice to MBA students is to stay where you are.

This COVID-19 crisis presents an urgent and unprecedented challenge. We encourage anyone who wants to get involved to volunteer and help in their local cities and countries. Our community members recommend the following resources to find volunteer opportunities where INSEAD campuses and facilities are located:

Europe Campus in Fontainebleau:
Je Veux Aider – http://www.jeveuxaider.com/
Réserve Civique – https://covid19.reserve-civique.gouv.fr/
France Bénévolat – https://www.francebenevolat.org/
La Croix-Rouge française – https://www.croix-rouge.fr/Je-m-engage
Solidarité Paysans – https://solidaritepaysans.org/agir-avec-nous/nous-rejoindre-se-mobiliser

Asia Campus in Singapore:
Giving.sg – https://www.giving.sg/sgunited-volunteers
City Of Good – https://cityofgood.sg/

Middle East Campus in Abu Dhabi:
Volunteers.ae – https://u.ae/en/information-and-services/charity-and-humanitarian-work/volunteering
Gulf News - https://gulfnews.com/living-in-uae/health/covid-19-want-to-volunteer-with-uaes-ministry-of-health-read-this
Khaleej Times - https://www.khaleejtimes.com/coronavirus-outbreak/coronavirus-in-uae-how-to-volunteer-in-fight-against-covid-19
The National - https://www.thenational.ae/business/money/how-to-donate-to-uae-charities-helping-those-affected-by-covid-19

North America Hub in San Francisco:
City of San Francisco – https://sf.gov/be-emergency-volunteer
HandsOn Bay Area – https://www.handsonbayarea.org/covid19

If you want to recommend additional volunteer opportunities or other ways to engage, please let us know at Prevent.Coronavirus2019@insead.edu.

 

INSEAD Policies

Degree programme students and employees should inform the Crisis Management Team about their travel by filling in the travel declaration surveys sent by prevent.coronavirus2019@insead.edu.

Professional travel is banned. Faculty and staff may not travel under any circumstances.

We strongly discourage all personal travel at this time. We ask our community members  to comply with all government mandated travel restrictions.

 

  • We will ensure that all MBA core classes are available via Zoom. The Zoom link can be found on the Canvas LMS (please see below).

  • MBA electives and EMFIN classes are possible via Zoom but not published on Canvas. Zoom links will be separately sent to respective students by Faculty Assistants or programme coordinators.
  • MBA tutorials are unfortunately not available via Zoom.
  • Currently Zoom is not available for our other programmes.

No. If your doctor has prescribed you sickness leave, you are not expected to remotely work/participate in classes.

If a case of COVID-19 Coronavirus occurs on one of our campuses, we immediately conduct contact tracing. When we identify a close contact of an infected individual, we contact them and work with them to advise how to proceed. As a precautionary measure, these contacts will be quarantined for 14 days from their last exposure to the patient. 

A close contact is defined as someone who a) has been within approximately two metres (six feet) of a COVID-19 case for a prolonged period of time; or b) has had direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on). 
 
Risk of infection from a transient contact, such as passing another person in a public place or being in the same space but no closer than two metres for a prolonged period, is low. 

To best prepare for this scenario, we are asking all faculty, staff and students to keep a daily log, including their interactions, meetings, and event attendance.

 

Europe Campus

The Europe Campus closed on 16 March 2020.

Employees: Teleworking will continue through August. It is currently not possible to access the Europe Campus, outside of exceptional circumstances, until further notice. Employees who need to visit campus for exceptional circumstances should refer to the Crisis Management Team circulars for information on how to request access.

Students: According to French government guidelines and in close collaboration with the Comité Social et Économique (CSE), students are allowed on campus beginning 2 June.

  • Access is allowed Monday to Friday from 8:00 am to 6:00 pm. 
  • While the campus remains closed for teaching, access to the Library Building and Upper and Lower Galleries is open to allow students to pursue class work and job searches.
  • You must bring and wear a mask when on campus and wash or sanitise hands regularly (every hour). 
  • An INSEAD ID badge is required to access buildings. 
  • No more than 150 students may access campus at any given time - 90 in the Library Building and 60 in the Upper or Lower Galleries.  
  • Priority is given to students and they have been requested not to come with partners or children.  
  • Campus access is for essential professional purposes only and only if absolutely necessary. 
  • Campus is not to be used to socialise with peers and friends. 
  • You must respect the social distancing indications and markers in place. 
  • You are responsible for cleaning the areas they use – disinfectant wipes are available – and have been requested to place used wipes and facemasks in bins.

 

On 28 May, French Prime Minister Edouard Philippe announced plans for the second phase of the French lockdown exit, or deconfinement. The classification of the Île-de-France region – which includes the Paris and Seine-et-Marne departments – has moved from red to orange. As part of the new measures, cafés, bars and restaurants will be able to reopen as of 2 June. However, orange zones will only be able to reopen outdoor terraces. The rule forbidding people from travelling more than 100 km from home no longer applies as of 2 June. If you plan to travel outside of France in the coming weeks and months, we encourage you to carefully consult government guidelines for France and your destination country.  

The second phase of deconfinement will last until 21 June. Note that groups are still limited to a maximum of 10 people in public spaces, working from home is still recommended and masks remain mandatory on public transport and many indoor spaces.  

We recommend you stay up-to-date on the situation in France by regularly checking the official government website.

 

Asia Campus

The Singapore government has announced that it will exit the circuit breaker as of 1 June. Please note that INSEAD community members must follow all government regulations during Phase 1: Safe Reopening. Failure to follow government regulations may result in fines or possible imprisonment.   

As this is constantly changing information so we recommend our Singapore-based students, participants and colleagues go to https://www.moh.gov.sg/covid-19/faqs  to keep abreast of developments.

The Asia Campus remains closed at this time for the most part. We are liaising with the Council on Private Education (CPE) on access to students for administrative purposes such as clearing lockers, picking up parcels, settling badge balances, etc.

We will inform students as soon as we have clarity.

Limited numbers of faculty and staff are allowed on campus per the CPE approved proposal.

Please refer to the Crisis Management Team circulars for information on how to request access in exceptional circumstances. 

 

Middle East Campus

The INSEAD Middle East campus is currently closed. 

The UAE government has recently introduced new confinement guidelines, including a permit system allowing residents to enter and leave the country. Please see this article to learn more.

We recommend our community members stay up-to-date on regulations in the UAE by regularly consulting the United arab Emirates Ministry of Health & Prevention website.

 

San Francisco Hub

The INSEAD San Francisco Hub for Business Innovation is currently closed.

We recommend our community members stay up-to-date on regulations in the US by regularly consulting the CDC website.

Reliable sources

 
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