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An INSEAD Conversations webinar

The Phoenix Against the Black Swan

How new technologies can help build crisis proof business models


Wednesday, 24 June 2020, 13h CET (1h)

Presented by [email protected]

Until now, most organizations have leveraged new technologies to primarily lower costs, or increase speed or flexibility. Yet, such digitalization strategies haven’t necessarily made businesses crisis proof as evidenced pre and during the COVID 19 crisis. In effect, new technologies are also redefining the global business ecosystem, and enabling the reinvention of business models, and the rise of Phoenixes.

Using examples from different industries and geographies, this talk will discuss how leaders must and can enable their organizations to embark on the journey of re-inventing themselves using a method that pioneered at INSEAD and taught to over 1500 senior executives in the last couple of years.

Send your questions on the topic to the speakers in the Poll below.




Sameer Hasija

Professor of Technology & Operations Management
The Shell Fellow in Business and the Environment
Chair, Technology and Operations Management


Benjamin Kessler

Managing Editor
INSEAD Knowledge

click here for slides

Further readings

If you need a resource for tech scanning and market research have a look at

About INSEAD Conversations

INSEAD Conversations: Community led webinars is a unique platform to share insight and disseminate thought leadership. Led by diverse groups from the INSEAD community, such as centres and initiatives, alumni and student clubs, these webinars use innovative approaches to engage and inspire. Faculty led webinars titled Navigating the Turbulence of COVID 19 are also part of this series.

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