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Pioneers Show the Way to Wealth
W. Chan Kim and Renée
Mauborgne
What do the following corporate leaders have in common: Microsoft's
Bill Gates; Intel's Andy Grove; Compaq's Eckhard Pfeiffer;
Enron's Ken Lay; and SAP's Hasso Plattner?
The answer is that they - as well as corporate giants such as Procter
& Gamble, Motorola, Samsung, and Johnson & Johnson - see market
creation and recreation as their central strategic challenge.
With good reason. From 1975 to 1995, 60 per cent of Fortune 500
companies disappeared from the list. The main reason for their demise:
in industry after industry, companies building innovative businesses were
whizzing ahead by replacing established groups focused on improving existing
businesses.
We studied more than 100 new business launches and found that 86 per
cent were me-too launches or incremental improvements - but they generated
only 62 per cent of launch revenues and 39 per cent of profits. By
contrast, the remaining 14 per cent of launches - those that created markets
or recreated existing ones - generated 38 per cent of revenues and a whopping
61 per cent of profits.
The challenge for chief executives is how to drive their organizations
to create the businesses of tomorrow. A priority should be to devise
a new approach to portfolio management.
Traditionally, corporate portfolio models have been built on two indicators:
industry attractiveness and market share. These two indicators have
served as the yardstick by which investments for the future have been made.
Businesses operating in high-growth industries with strong market positions
usually serve as the targets for large capital infusions, while those in
low-growth industries with marginal market share are the last investment
priority.
In thinking about how to invest a company's money for the future, however,
does it make sense to base decisions on how well a business has done in
the past? Hardly. Changes in the environment are too rapid.
Today's market share is a reflection of how well a business has performed
historically. Think of the strategic reversal and market share upset
that occurred when innovative CNN entered the US news market. ABC,
CBS, and NBC - all with historically strong market shares - were devastated.
At the same time, companies cannot take the industry for granted.
Even in declining industries, there are companies that are rising.
Think of Dyson vacuum cleaners, which achieved phenomenally profitable
growth in the ostensibly low-growth UK vacuum cleaner market. Companies
that take industry conditions as given drive their organizations to adapt,
not to innovate.
Instead of industry attractiveness and market share, chief executives
should use innovation and value as the important parameters for managing
their portfolio of businesses. Innovation - because without it companies
are stuck in the trap of competitive improvements; value - because
innovative ideas will only be profitable if they are linked to what buyers
are willing to pay for.
In studying the best portfolio management practices of chief executives
worldwide, we have developed the Pioneer-Migrator-Settler
map as a way to assess companies' portfolio of businesses based
on these two parameters.
Settlers are businesses offering me-too value;
Migrators are businesses with value improvements over competitors';
and Pioneers are businesses that represent value innovations. Examples
are Sony's Walkman, Dyson vacuum cleaners, Chrysler's minivan and SMH's
Swatch - these are the businesses that hold the key to renewing a company's
portfolio for the future.
What chief executives should clearly be doing is
getting their organizations to shift the balance of their future portfolio
toward pioneers. That is the path to profitable growth. The
map depicts this path, showing the scatter plot of a company's portfolio
of businesses where the gravity of its portfolio of 16 businesses, expressed
as 16 dots, shifts from settlers and migrators towards pioneers.
A useful exercise for chief executives is to plot
where their company's present portfolio of businesses falls on the map.
Is their portfolio settler-heavy - as is the case with a majority of declining
companies? Has a business that was in the past a pioneer, generating
huge profit and growth, recently become a settler, suggesting that the
company's growth is likely to be slow if a pioneer is not launched?
The key is to challenge continuously the company to shift its portfolio
out of settlers.
By employing the map, chief executives can also gain
insight into the reliability of current numbers such as market share, customer
satisfaction, and profitability. These numbers may be good today
because of past performance, but if a company's portfolio of businesses
has become settler-heavy a warning should be sounded that they may not
hold up in the future.
Procter & Gamble is only one example of a company
managing its portfolio out of settlers and migrators and toward pioneers.
Using corporate communications, senior management retreats, and a clearly
articulated strategic aim to double the 160-year-old company's $35bn business
in the next 10 years, it is making a sustained effort to create and recreate
markets.
Forward-thinking chief executives understand that
the real business they are in is not cosmetics or foods or chemicals.
It is the business of creating. Only sustained creation will sustain
compelling profitable growth in the 21st century. The question is:
how much of your organization's time and talent is lined up behind building
pioneers versus managing settlers?
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W. Chan Kim is The Boston Consulting Group Bruce D. Henderson Chair
Professor of International Management at INSEAD, France.
Renée Mauborgne is The INSEAD Distinguished
Fellow and a professor of strategy and management at INSEAD, and a Fellow of the World Economic Forum.
Copyright (c) The Financial Times Limited.
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