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Administrative
Science Quarterly
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The Psychology of Legitimacy: Emerging
Perspectives on Ideology, Justice, and Intergroup Relations
John T. Jost and Brenda Major, eds. Cambridge:
Cambridge University Press, 2001
Reviewers W. Chan Kim and Renée
Mauborgne
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The
psychology of legitimacy is increasingly central to organizations, especially
as firms enter the knowledge economy, in which individuals and their ideas
become the chief sources of wealth creation. More and more, firms from every
sector are characterized by flattened hierarchies, greater levels of
individual autonomy and self-management, large numbers of peripatetic
temporary workers, and control processes guided more by normative codes of
conduct than by top-down authority relations and direct supervision. Attaining and maintaining legitimacy from and between
employees is ever more important as the traditional processes of
organizational legitimation are rapidly being replaced by individual and
group-based processes. With legitimacy, firms can build loyalty and positive
and productive work environments, and organization leaders can effectuate
positive and sustainable change. This raises a number of important questions
for managers and organizations in their search for internal legitimacy. What
are the psychological antecedents to legitimacy? How can organizations best
use these social psychological building blocks to leverage the creativity,
energy, and dedication of their knowledge employees? Conversely, how do
individuals construct rationalizations and stereotypes to legitimize
discriminatory and prejudicial ideas and actions? Given that organizational
control is increasingly shaped by normative group codes of conduct, what are
the impacts of these legitimizing ideologies on firms? And how can managers
spot and mitigate the discriminatory processes of legitimation while building
on healthy ones?
In the Psychology of Legitimacy, editors
Jost and Major seek to answer these and other questions in an ambitious
collection of research on the psychological processes of legitimation and de-legitimation.
The editors' chief interest is in uncovering how we construct ideological
rationalizations, as individuals and as social entities, so that we mayas to
better understand the psychological drivers of social inequality. The result is
a masterly overview of the latest research on the psychological, sociological,
and organizational development theories of legitimacy. Although the volume may
be asking more questions than it answers, this collection of theory-based
empirical studies will provide students of organizational studies with a
valuable introduction to the psychology of legitimacy.
| W. Chan Kim is The Boston Consulting Group Bruce D. Henderson Chair
Professor of International Management at INSEAD, France.
Renée Mauborgne is The INSEAD Distinguished
Fellow and Affiliate Professor of Strategy and Management at INSEAD and
Fellow of the World Economic Forum at Davos.
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Administrative Science Quarterly
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