CCT'2005 2nd International Conference on Communities and Technologies
13-16 June 2005 Milano, Italy
AMTEC conference University of Calgary, May 24-27, 2005
Focus: Powering up new learning communities through the innovative use of media and technology.
WBC'2004 IADIS International Conference on Web Based Communities 2004
Lisbon, Portugal, 25-26 March 2004
Submission Deadline: 31 December 2003
OSN2001 Online event, March 28 to April 11, 2001
For two weeks, registered participants, speakers, and
workshop leaders will join together in structured conversations about
practical issues related to online social networks. Caucus webconference
software enables registered participants to interact at any time during the
event, from anywhere, using text and images, through a net-connected web browser.
ONLINE Social NETWORKS 2001 brings together the most experienced designers
and instigators of online think-tanks, virtual team communication spaces,
and virtual communities to discuss the art of designing, launching, growing,
and maintaining online social networks.
E-mint E-mint is a network (and yahoo group) for anyone interested in the theory
or practice of online communities.
--- obsolete
CommunityStart.com CommunityStart.com strives to be the premier resource for developers of
topical, geographic, or general-interest online communities.
International Journal of Web-based Communities (IJWBC) For the International Journal of Web-based Communities, we invite you to deliver articles
that focus on the growing role of the WWW for new types of communities and new ways to let
traditional communities survive.
Online Community Report The Online Community Report is a free twice-monthly e-mail newsletter
covering current events and trends in online communities.
Computer-Mediated Communication Magazine Computer-Mediated Communication Magazine (ISSN 1076-027X) reports about
people, events, technology, public policy, culture, practices, study, and
applications related to human communication and interaction in online environments.
CyberPsychology and Behavior This quarterly, peer-reviewed journal explores the impact of the Internet, Multi-Media
and Virtual Reality on behavior and society. Must reading for psychologists, psychiatrists,
sociologists, educators, computer scientists, business executives and opinion-makers interested
in the effects of interactive technologies.
International Journal of Human-Computer Studies The International Journal of Human-Computer Studies publishes original
research over the whole spectrum of work on both the theory and practice of
human-computer interaction and the human-machine interface. The journal covers
the boundaries between computing and artificial intelligence, psychology,
linguistics, mathematics, engineering, and social organization.
Interpersonal Computing and Technology Journal The Interpersonal Computing and Technology Journal (IPCT-J) is a scholarly,
peer-reviewed journal, published four times a year. The journal's focus is on
computer-mediated communication, and the pedagogical issues surrounding the use
of computers and technology in educational settings.
Cybersociology Magazine Cybersociology Magazine, is a forum for the discussion of the social
scientific study of cyberspace. Every few months, this e-zine will strive to
publish at least two original articles dealing with cyberspace, the Internet,
and online communities. Each issue will also contain book and site reviews.
The Journal of Virtual Environments The Journal of Virtual Environments is a refereed electronic journal which
publishes academic research that relates to Virtual Environments
or makes use of Virtual Environments. Of particular interest are
psychological, anthropological, sociological approaches, as are the
practical and technical aspects of creating, maintaining and
administrating VEs. Both empirical and theoretical work is welcome.
(formerly the Journal of MUD research.)
Articles, papers
Blogs and social networks and wikis, oh my! by Joshua Jaffe, The Deal.com, CNET News.com, May 12, 2005
Ingersoll-Rand isn't alone in seeking to understand the hidden power of so-called social media services such as
social networks, wikis and blogs. Most tech and nontech companies alike are equally clueless to the long-term
implications of this new tech sector. But they'll need to get smart quick.
An Agent-based Approach to Study Virtual Learning Communities by Yiwen Zhang, Mohan Tanniru
Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05)
- Track 1 January 03 - 06, 2005 Big Island, Hawaii
This paper focuses on agent-based approach to study the relationship between the individual behavior
of participants and the overall development of a virtual community, to help people to better understand
the interactive process, forecast and manage the community development.
Each participant in VLCs is modeled as an agent with cognitive and social characteristics.
Marchés en ligne et communauté d'agents
REVUE D'ECONOMIE POLITIQUE N° SPECIAL 2004
"Microsoft's aggressive search plans revealed" by Stefanie Olsen, CNET News.com, March 26, 2004
Microsoft plans to introduce a news aggregation service for Web logs and to develop a social
networking product, a company executive said on Friday
"Google spawns social networking service" by Stefanie Olsen, CNET News.com, January 22, 2004
Google tip-toed into the hot market of online social networks with the quiet launch of
Orkut.com on Thursday.
"Evolving communities of practice: IBM Global Services experience" by P. Gongla and C. R. Rizzuto
IBM Systems Journal,
Volume 40, Number 4, 2001
In 1995, IBM Global Services began implementing a business model that
included support for the growth and development of communities of practice
focused on the competencies of the organization. This paper describes their
experience working with these communities over a five-year period,
concentrating specifically on how the communities evolved. They present an
evolution model based on observing over 60 communities, and they discuss the
evolution in terms of people and organization behavior, supporting processes,
and enabling technology factors. Also described are specific scenarios of
communities within IBM Global Services at various stages of evolution.
"Communities of practice and organizational performance" by E. L. Lesser and J. Storck
IBM Systems Journal, Volume 40, Number 4, 2001
To build an understanding of how communities of practice create
organizational value, they suggest thinking of a community as an engine for the
development of social capital. They argue that the social capital resident in
communities of practice leads to behavioral changes, which in turn positively
influence business performance.
"eBay "recommendations" upset members" by Troy Wolverton
CNET News.com, July 30, 1999
Earlier this month, eBay began sending e-mail to bidders alerting them to similar items up for auction.
But many eBay customers who have numerous items for sale are unhappy with the service because potential
buyers are directed to similar products offered by competitors.
"Where is the Action in Virtual Communities of Practice?" by Christopher Lueg
workshop Communication and Cooperation in Knowledge Communities at the
German Conference on Computer-Supported Cooperative Work
(D-CSCW),
September 11-13, 2000
Over the past few years, viewing social groupings as ``communities of
practice'' has become increasingly popular in the knowledge-management
literature as communities of practice have been identified as settings for
effective knowledge sharing. It is tempting to use the the concept to describe
and to analyze ``knowledge communities'' as well. In this paper, the author
argues that the transfer of a concept that is deeply rooted in the lived-in
world to the virtual involves conceptual problems, such as the question where
learning and doing, two constituents of communities of practice, are to happen
in the virtual world. In particular, this paper discusses selected aspects of
combining communities of practice and virtual worlds by example of a virtual
community that is situated in the global conferencing-system Usenet news.
"Communities of Practice: Going Virtual" (Case study)
P. Hildreth, C. Kimble & P. Wright
Book chapter in Knowledge Management and Business Model Innovation,
Idea Group Publishing, Hershey (USA)/London (UK),
Forthcoming Fall, 2000.
Explores how knowledge is created, shared and sustained using Lave and
Wenger's concept of Communities of Practice and investigates how this might
translate to a international, geographically distributed environment.
"Imagined Electronic Community: Representations of Virtual
Community in Contemporary Business Discourse" by Chris Werry
First Monday, Vol. 4 No. 9 - September 6th. 1999
This paper presents a history of how online community has been represented in models of
Internet commerce. It critically examines the arguments, narratives and rhetorical strategies
drawn on within business texts to represent online community. The paper discusses why academics
have an interest in involving themselves in helping organize alternative models of online
community formation in the context of moves to corporatize and commodify higher education.
"Priceline may offer auctions among consumers" By Bloomberg News
CNET News.com, July 30, 1999
Priceline.com may extend its "name-your-price" concept to online bargaining
between consumers, creating further competition for Internet auction house eBay.
"Ultima Online 2 Announced" CNET News.com, September 24, 1999
Origin Systems today announced that Ultima Online 2 was in development.
"We've learned a lot about online entertainment over the past two years since
we launched Ultima Online," Jeff Anderson, vice president of development at
Origin and executive producer for UO2, said in a press release.
"But, most importantly, we've learned that we are not just making 'games'
any more. We're building virtual worlds that will offer new ways for people
to interact, socialize, and adventure on the Internet.
"On-Line Communities: Helping Them Form and Grow" by Joseph Cothrel and Ruth Williams,
Journal of Knowledge Management, March 1999.
This article presents findings and lessons learned from the in-dept
interviews with the organizers or 15 on-line communities.
"Will media giants bulldoze communities?" by Jim Hu,
CNET News.com, March 31, 1999
That is what appears to be happening as traditional media giants erect new
"high-rise" developments that are beginning to overshadow the community
sites that sprouted much of the Web's early growth.
"Mining Marketing Gold in Online Communities" by J. Hearn, B. Gill,
GartnerGroup research note,
23 November 1998.
Online communities can help organizations attract and retain customers by
making those customers stakeholders in an information exchange.
"Computer Mediated Communications and Communities of Practice" P. Hildreth, C. Kimble & P. Wright
Proceedings of Ethicomp'98
This paper reports on a case study which was the first stage in exploring
whether Computer Mediated Communications technologies (CMCs) can support
distributed international Communities of Practice.
"On-Line Communities in Business" A Report from Arthur Andersen's Next Generation Research Group, August 1999
"On-Line Communities in Business" focuses on the human aspects of community
building and how success or failure is influenced by the people responsible for
making it all work.
"Human-Centered Computing, Online Communities and Virtual Environments" Report on the first joint European Commission/National Science Foundation
Advanced Research Workshop
Bonas, France, 1-4 June 1999
The objective of the Workshop was to concentrate on the research frontiers
of human computer interaction and virtual environments.
Of particular relevance are the desires that interaction be more centered
around human needs and capabilities, and that the human environment be
considered in virtual environments and in other contextual information
processing activities.
"Communities in Cyberspace" by Marc A. Smith (Editor), Peter Kollock (Editor)
Communities in Cyberspace is devoted to exploring new forms of social
organization and the changing concepts of community as social groups develop
within computer networks. Contributors examine changes in the nature of
personal identity, social organization and the connections between real-world
communities and their extensions in cyberspace.
"Network and Netplay, Virtual Groups on the Internet " by Fay Sudweeks, Margaret L. McLaughlin, and Sheizaf Rafaeli (eds.),
MIT Press, February 1998.
Network and Netplay addresses the mutual influences between information
technology and group formation and development, to assess the impact of
computer-mediated communications on both work and play. Areas discussed include
the growth and features of the Internet, network norms and experiences, and the
essential nature of network communication.
(at amazon.com)
"High Noon on the Electronic Frontier: Conceptual Issues in Cyberspace" (online book)
by Peter Ludlow, June, 1996
A clash-of-cultures collection of 33 essays--scholarly treatments by
learned professors and online screeds and manifestos by psuedonymous
hackers--dealing with the knotty questions of cyberspace: privacy, property
rights hacking and cracking, encryption, censorship, and self and community.
'online community design' Stanford graduate seminar In this Stanford University Computer Science graduate seminar, they
explored the social design principles that allow a community to grow and
flourish, and looked at how online community platforms and tools can be
designed to embody these principles.
What is a Community of Practice? by D. Verne Morland.
A "Community of Practice" (CoP) is an informal network of people engaged
in a particular profession, occupation, or job function who actively seek to
work more effectively and to understand their work more fully.
ACT The Alliance for Community Technology
The mission of the Alliance for Community Technology (ACT) is to lead in
advancing the use of computing and communication technology globally to serve
people (to help people help themselves) through community serving organizations
Multi-collab.org This multi-disciplinary collaboration project is a joint effort among
researchers from three different universities examining collaborations within
and among disciplines, groups and organizations using a variety of research strategies.
The MIT Sociable Media Group The Sociable Media Group investigates issues concerning identity and society in the networked world.
They address such questions as how do we perceive other people on-line?
what does a virtual crowd look like? how do social conventions develop in the networked world?
Net-Life Research Group at Umea University, Sweeden
The Net-Life Research Group is focused on the study of the close relation
between the new technology, how it is used and how we understand and conceptualize this relation.
... to be completed
Companies
Participate.com This company designs, deploys and manages Online Communities to accelerate revenue growth,
reduce customer support costs, enable knowledge exchange and drive information liquidity.
eModerators eModerators provides resources specifically for facilitators and moderators of online discussion
Awakening Technology Awakening Technology grows knowledge about collaboration in cyberspace, working at the intersection
of business, information technology, and the arts of community and spirit.
George Pór Interest: understanding of the forces which facilitate the emergence of
shared purpose and meaning in web-enabled communities and global enterprises
Christopher Lueg current research interests: computer-supported collaborative work,
communities of practice, knowledge management, virtual communities, ...
Paul Resnick Social Capital, Anonymity, Trust, and Collective Action in Public Spaces,
Recommender Systems (Collaborative Filtering).
Denham Grey As a proponent of knowledge ecology, Denham is especially sensitive to
people and cultural issues surrounding knowledge acquisition.
Amy Jo Kim Amy Jo Kim, Ph.D. has been designing innovative online environments for over 15 years.
Jennifer J. Preece Her research focus is online communities and social computing.
...
Virtual Community related sites
General Sites
--- collaboration filtering (use of user profile).
The WELL
The WELL is a conferencing system on the Internet.
The WELL is a meeting of minds, a confluence of diverse social
and professional elements: writers, artists, educators, programmers,
lawyers, entrepreneurs, hobbyists, parents, musicians, and many more.
Quickly you will see that there is a distinct sense of place
to each conference, like a neighborhood pub, a seminar, a dinner table or a town meeting.
Talk City They have a calendar featuring well over 300 real-time chats.
They talk about current events, computers, politics, art, entertainment,
hobbies, problems, and solutions.
Travel Talk Talk Travel has two sections.
One for Travel and Tourism talk, the second one for use as
a Community center, for locals, expats or interested parties.
ProfNet a collaborative of 4,000 public relations professionals linked by Internet
to give journalists and authors convenient access to expert sources.
The Pangaea Network The Pangaea Network is a learning community of communities, one that
serves colleges, schools, companies, associations and businesses in a
shared environment.
the Electronic Learning Virtual Community Electric-learning is a resource center, a special place for educators to
connect to other educators, to access the best internet tools and resources
and to learn the skills of building online learning communities.
Educational Object Economy (EOE) An EOE is a community of people working together to improve the quality
and availability of web-based learning materials.
This EOE is a community of Educators, Developers and Businesses working
together to use, create, and collaborate upon Educational Java
objects on the web. Currently, there are over 2400 educational Java objects
in the library, covering virtually every subject area. These interactive
simulations, illustrations, and exercises are available at no cost for anyone
with web access to use.
---- research projects
PetPark, (Learning in Virtual Communties) Pet Park is a graphical, virtual world for kids. Kids can log into Pet Park
to explore the virtual world, talk to other kids, and make new pets.
Kids can teach their pets to dance, greet visitors, or even tell jokes using
a special kid-friendly programming language called YoYo.
Ahoy! Home Page finder Ahoy! is a softbot that finds people's homepages with high accuracy.
Personalisation, profiles, privacy
User Modeling (Profile, personalisation, etc.), collaboration filtering, etc.
see also User Modeling
and Computer Human Interface (Adaptive Interfaces)
Events
IJCAI'99 workshop on Learning about Users Stockholm, Sweden, Saturday July 31, 1999,
The goal of the workshop is to make a first step towards a framework within
which research on systems that adapt to their users can be proposed, identified, conducted and evaluated.
(IJCAI'99)
UM'99 7-th International Conference on User Modeling
June 20-24, 1999
Banff Centre, Banff, Canada
Laboratories, organizations, etc.
European Network for Intelligent Information Interfaces i3, the European initiative for intelligent information interfaces, was
created in 1997 in order to take a human-centred approach to the exploration
of new, visionary interactive systems for people in their everyday activities.
EPIC Electronic Privacy Information Center
EPIC was established to focus public attention on emerging civil liberties
issues and to protect privacy, the First Amendment, and constitutional values.
CPExchange Customer Profile Exchange Network
CPExchange offers a vendor-neutral, open standard for facilitating the privacy-enabled
interchange of customer information across disparate enterprise applications and systems.
Journals, Magazines, etc.
User Modeling and User-Adapted Interaction Journal User Modeling and User-Adapted Interaction provides an interdisciplinary forum for the dissemination
of new research results on all aspects of user modeling and user-adapted interaction.
Privacy Times Privacy Times basically is designed for professionals and attorneys who
need to follow the legislation, court rulings, industry developments and horror
stories that frame the ongoing debate about information privacy. They cover
such issues as the FTC's developing policy for the Internet, credit reports,
Caller ID, medical records, "identity theft," the Freedom of Information Act,
direct marketing and the European Union's Directive On Data Protection.
"Start-up's tracking software sets off privacy alarm" by Jim Hu
CNET News.com, May 1, 2000
Predictive Networks today released a software product that can precisely
track online behavior and then use the information to send targeted
advertisements to individual Web surfers.
"DoubleClick under email attack for consumer profiling plans" by Evan Hansen
CNET News.com, February 2, 2000
A consumer advocacy group has organized a protest against DoubleClick,
encouraging the public to email complaints about the online marketing giant's
privacy policies to the company and 60 of its clients.
"Online marketer gains second "profiling" patent" by Evan Hansen
CNET News.com, December 6, 1999
Online marketer Be Free
has been granted a second patent covering certain methods of profiling consumer
purchasing preferences (titled "Computer Program Apparatus for Determining
Behavioral Profiles of a Computer User").
"Letting technology do the shopping" by Greg Sandoval
CNET News.com, November 5, 1999
The company Skymall, recently decided
to use software manufactured by Net Perceptions that analyzes a customer's
purchase while it is being rung up. Based on the type of goods that are chosen,
the system automatically suggests one or two other products before the sale is
finished.
"Netscape in personalization" by Tim Clark, CNET News.com, April 14, 1998.
unveil a new version of its e-commerce software for publishers PublishingXpert, adding one-to-one
marketing and ad-serving features and heating up the competition among technology vendors in the
"personalization" space.
"Microsoft to buy Firefly" By Maria Seminerio, ZDNN, and Jim Kerstetter,
PC Week Online, April 7, 1998.
Firefly makes a suite of products based on Passport, a client electronic identification
tag that allows users to specify their interests and information they would like to receive.
Firefly was one of the first companies to deliver on personalization technologies for Web sites
and has been a key proponent of Internet privacy standards.
Documents
Master Thesis: "Improved Internet Information Retrieval Through the Use of User
Models, Filtering Agents and a Knowledge-Based System" by Sima C. Newell September, 1997
This work proposes a new Internet search paradigm. Simple user models are
first combined with search specifications (the ``user needs''), to form an
Enhanced User Need (EUN). Uniform Resource Agents are then constructed to
filter information, based on the EUN parameters. Finally, a knowledge-based
system is developed to suggest those agents that are best for a researcher with
a given background and search requirements.
Open Profiling Standard (OPS) The Open Profiling Standard (OPS) is a proposed standard which enables the
trusted exchange of profile information between individuals and Web sites, with
built in privacy safeguards
The Information and Content Exchange (ICE) Protocol The ICE protocol defines the roles and responsibilities of syndicators and
subscribers, defines the format and method of content exchange, and provides
support for management and control of syndication relationships.
LDAP The Lightweight Directory Access Protocol (LDAP) is a protocol for
accessing online directory services. It includes some security features
that help to protect the confidentiality of the information.
User Modeling Inc. User Modeling Inc. is a non-profit organization that serve the user modeling research community.
HumanMarkup Human Traits and Characteristics Through XML
HumanML is set forth to be an XML Schema and RDF Schema specification,
containing sets of modules which frame and embed contextual human
characteristics including physical, cultural, social, kinesic, psychological,
and intentional features within conveyed information.
Sociological profiles
VALS profile
(interactive questionaire)
The Values and Lifestyles (VALS) program at
SRI studies consumers by asking
questions about their attitudes and values.
In their experience, people find the questions interesting to answer, and they enjoy learning
about the characteristics of their "VALS type."
see also Internet-specific iVALS segmentation
eGenie from Open Sesame! Open Sesame tells you about brand-new books, CD's, movies, and upcoming
concerts, events, and TV shows that interest you.
As you interact with the system, eGenie learn more about you and
adapt its interface. (the agent learns about you by observing your behaviour)
PublishingXpert from Netscape Netscape electronic commerce solution that provides
Personalized Content Delivery .
E.piphany, Inc. E.piphany provides powerful software solutions that help the
Click & Mortars - Get, Keep and Grow customers.
SelectCast from Aptex SelectCast for Commerce Servers is an intelligent server which personalizes
online shopping based on observed user behavior.
Predictive Networks Design software product that can precisely track online behavior and then
use the information to send targeted advertisements to individual Web surfers.
The Predictive Network is based on an advanced, artificial intelligence
technology engine. This highly scalable and fault tolerant network learns from
online behavior to deliver intelligent, well-timed, desired content.
This content can include interesting new web content and websites,
advertisements, news and sports updates, customer service and network
announcements and more.
Be Free Has some patents on Internet e-commerce customer profile
Junglee Junglee develop and market virtual database (VDB)
technology that enables enterprises and content publishers to automatically
aggregate vital data from the Internet, corporate intranets, and legacy data
sources and deliver this data to core business applications.
Nvolve, Inc. Nvolve, Inc. is a media company for the World Wide Web that
produces communities called affinity destinations. Nvolve's affinity
destinations offer members personalized entry pages, chat rooms,
auditoriums, special guest forums and tours. At the same time, the
destinations provide valuable marketing information to brand marketers.
Vignette Corporation Vignette StoryServer 4 engages your customers' attention with dynamic,
personalized experiences that target their environment, behavior and preferences.
PersonalGenie PersonalGenie allows you to create a unique digital portrait of yourself,
including your personality, interests, and sizes, as well as your credit card
and shipping information. Once you've created it and registered with
PersonalGenie, you can use it to personalize the things you do every day, from
watching TV, to making investments, to shopping on the Internet.
Engage Technologies, Inc. The company's technology analyzes customer's Internet browsing habits,
demographic characteristics, and geographic location.
Personify.com Personify provides innovative software that reveals patterns of visitor
behavior, and e-business expertise that helps companies act on those patterns
Dynamo Relationship Commerce Suite from Art Technology Group Through its rules-based content targeting and individualized customer
management, Dynamo Personalization Server helps you build long-term
relationships with your online customers.
Constant Contact from Roving Software Inc. Constant Contact is a suite of Java-based server
software that bridges a company's Web commerce site
and its existing business process to provide one-to-one
follow-up for Web commerce. Persistent software agents
automatically alert customers to changes in relevant data
-- for example, product availability or order shipment.
Direct merchanges can now reach their customers even
when the customer is away from the site, in addition to
personalized content delivered while the customer is
visiting the site.
Blaze Software offer advanced and robust e-business personalization.
Personalization Centre from Open Market Personalization Centre enables businesses to implement sophisticated
personalization without requiring users to have a high level of technical
skill. Using Personalization Centre, users can create rules-based
personalization and can implement concept-mapping personalization
based on Autonomy's personalization tools.
Enonymous.com Enonymous.com is a company that develops privacy-respectful permission
marketing services and technologies to build stronger relationships between
web properties and online consumers.
---- product for pushing information
WiseWire WiseWire Corporation introduces the first Internet
application to take collaborative filtering beyond the
limitations of entertainment-oriented subjects like books,
movies, and music. Because WiseWire's neural network
technology combines collaborative filtering with
content-based filtering, WiseWire can adapt to any topic
and can filter a wide variety of digital content.
Newshare news broker: "delivering your share of the news"
The Fishwrap Personalized News System Fishwrap is an experimental electronic newspaper system available at MIT.
Fishwrap attempts to address the needs of the freshman integrating into the MIT
community. Fishwrap attempts this by balancing an individual's desire for
personalization with the need to participate and know about the world at large.
Project part of
News in the Future
AdaptiveInfo AdaptiveInfo provides state-of-the-art personalization solutions for
wireless business and consumer applications.
directory of persons from indecs.org The aim of this part of the <indecs> project is to develop consensus
on the structure, function and operation of a commonly accessible directory of persons.
Asymetrix Ingenium Ingenium, among other things, provides Skill-gap analysis to measure and manage skills/proficiencies, etc.
Like Minds The LikeMinds Preference Server is a first web based
software designed to record, analyze and accurately predict
personal taste.
The GroupLens Research Project The GroupLens Research Project is a research group in the Department of
Computer Science and Engineering at the University of Minnesota. Members of
the GroupLens Research Project are involved in many research projects related
to the fields of information filtering, collaborative filtering, and
recommender systems.
Alexa Alexa's search engine uses the Archive's metadata to help users find
information based on the trails of other Internet surfers.
PHOAKS People Helping One Another Know Stuff
People post their opinions of web resources in Usenet Netnews.
Around the clock, PHOAKS reads, classifies, abstracts and tallies those
opinions automatically. PHOAKS' pages here reflect the results.
Amazon.com Purchase Circles Amazon.com is now calculating thousands of specialized bestseller lists.
No matter where you work, live, or go to school, we'll likely have a Purchase
Circle for you. For example, check out the Purchase Circles for Oracle
Corporation, Massachusetts Institute of Technology, and New York City.
Projects
FIDIS NoE The Future of IDentity in the Information Society
FIDIS is Network of Excelence which objective is to identify the requirements
for the future management of identity in the European Information Society and
contributing to the technologies and infrastructures needed.
Project Avanti AdaptiVe and Adaptable INteractions for Multimedia Telecommunications ApplIcations
at the GMD HCI Research Department The aim of AVANTI is the development and evaluation of a distributed
information system, that provides information about a metropolitan area
(e.g., public services, buildings, transportation) for a variety of users
with different needs (e.g., tourists, citizens, elderly people, handicapped
persons). The methods and tools developed in the context of adaptive and
adaptable systems in the last years, the availability of metropolitan
area networks and the widespreadness of computers can therefore be joined in
a fruitful way in order to get an ubiquitous information service, which is able
to take the aims, interests, experiences and abilities of its users into account.
BGP-MS Belief, Goal and Plan Maintenance System.
BGP-MS is a user modeling shell system that can assist interactive software
systems in adapting to their current users by taking the users' presumed
knowledge, beliefs, and goals into account.
AMODEUS Esprit Basic Research, funded from June 1992 until October 1995.
AMODEUS seeks to develop interdisciplinary approaches to studying
interactions between users and systems and to establish routes through which
such approaches might best be transferred to, and applied by, interface
designers.
Active Recommendation Systems Project for the Library Without Walls from the Los Alamos Laboratories Library Without Walls systems will be both collaborative and content-based,
and will exploit currently untapped sources of information in DIS. In
particular, they will integrate information from the patterns of usage of
groups of users, and also categorize database content or semantics in a manner
relevant to those groups. Moreover, the semantic tags and
conceptual categories need not be just designed into these systems, but may
also be induced and evolved from document content, user-supplied information,
and group interaction.
Motet Weconferencing technology inspired by the WELL model.
Caucus, from Screen Porch, LLC Caucus is a conferencing software. It gives people spaces online
where they meet as teams, learning groups, and communities to create and share
knowledge, experience, ideas, and information.
ArsDigita The ArsDigita Community System (ACS) is a Java-based, J2EE-compliant
application framework for developing sophisticated, database-intensive Web
applications. ACS is comprised of ACS Core and a comprehensive set of
integrated applications for content management, personalization, and commerce.
Pl@za Provides communications services on the Internet for communities
of businesses.
Vertical Trade Communities from VerticalNet, Inc. VerticalNet leverages the interactive features and global reach of the
Internet to create multi-national, targeted business-to-business communities.
IQ Port Knowledge Trading Exchange
Iqport enables people and organizations around the world to buy and sell
explicit knowledge and (coming soon) tacit knowledge and to participate in
on-line knowledge communities.
Mongoose RealCommunities Mongoose RealCommunities' software products and Interaction Management
design guidelines help you turn the intellectual and customer capital already
in your organization into revenue and profits.
--- obsolete
Intercommunity A technology for implementing communites of professionals.
Based on the Lotus Notes / Domino technology
Yahoo! Clubs Yahoo! Clubs is a way to bring friends, family or anyone
you know together using the latest in Web technologies. Clubs
are free and easy to set up. You don't need to know HTML to
create your own site.
InstantOnline from Throw Incorporated InstantOnline, a new kind of online service, gives consumers the ability
to create their own private communities on the Web. These communities contain
collaborative applications that seamlessly integrate communication, providing
capabilities not available anywhere else today.
Delphi Forums A Delphi Forum is a free online meeting place created and controlled
by people who share a common interest.
from PlanetAll,
an amazon company.
PlanetAll
eGroups.com eGroups.com makes it easy for you to start your own e-mail
group and manage all of your e-mail subscriptions using a
simple Web interface.
(to create easily and freely mailing lists)
ONElist ONElist is a free email community service.
Electric Communities Electric Communities was established in 1993 with the purpose of unifying
the engineering and sociological insights and innovations that had been
developed by the Company's founders, and utilizing them as a basis for
offering pioneering online services and environments.
Virtual Communities, Incorporated VCI is an Internet creation firm specializing in building community
environments using Internet technology and new innovations
PlanetAll As part of the PlanetAll network, you'll know when your
contacts travel near you, change address, have an
upcoming birthday, and much, much more...
Business Village Une "cyberentreprise" destinée à faciliter l'accès des
entreprises francaises à Internet
Les services: les services d'appel gratuits sont relativement classiques :
messagerie electronique, revue de presse (synthese d'articles) ou forums de
discussion. D'autres sont plus innovants, comme la possibilité de passer
des appels d'offres nationaux ou de consulter une base de transmission
d'entreprises. Les services plus pointus sont payants, notamment la traduction
(quinze langues disponibles), le dépot d'un nom de site Web (ou sa
vérification), le téléchargement de formulaires
administratifs ou la recherche d'aides et subventions.
Global Trade Center Global Trade Center provides many valuable international trade services
for manufacturers, importers exporters, trade service businesses and
opportunity seekers.
WebAddressBook.com Web based information management for individuals and businesses
Addresses.com Addresses.com is the world's largest email address directory and you can allow
your visitors to easily link to addresses.com to find email addresses for friends,
cohorts and acquaintances.
--- obsolete
Electric Minds Electric Minds is a worldwide community of conversationalists, a gateway
to other communities, and your introduction to a complete set of tools and
services for building your own Intranets and virtual communities.
eRoom An eRoom is a virtual workplace on the Web that sets up in minutes, so the
team can invite members in and get working instantly. eRoom brings together all
elements of the team's work such as documents, discussions, voting, milestones,
issues, tasks, and communications and gives its members anywhere, anytime
access to keep the project alive and on track.
eProject.com eProject.com solutions allow project teams to use the Internet to privately
exchange information, track deadlines and milestones, solve problems, and
discuss ideas from any computer with Web access
Sharenet from Agilience The suite of Sharenet solutions supports organizations to unleash the power
of collaboration: Facilitating high-quality interactions with valuable
employees, customers, business partners and investors.
Entopia Entopia uses a 3-tiered approach that allows the organization to Collect information,
Collaborate upon it in shared workspaces, and Capitalize upon the resulting knowledge at
the point of the business transaction.
linkUall With linkUall you can create your own office intranet/extranet or team
project, organize information and manage projects without any infrastructure
or download, accessible everywhere on the web or on your WAP phone.
the BSCW system BSCW (Basic Support for Cooperative Work) enables collaboration over the
Web. BSCW is a 'shared workspace' system which supports document upload,
event notification, group management and much more.
WebEx.com from ActiveTouch
WebEx is a free service that promises to make Web-based meetings as
productive as face-to-face meetings and as ubiquitous as email. WebEx
Meeting Center is a service that enable sophisticated, real-time
visual and verbal interaction across the Web that requires only an ordinary
browser. WebEx enables spontaneous sharing of documents, presentations and to
jointly surf the Web content.
The WebEx Meeting Center free service allows up to six people to participate
in a browser-based Web conference
read also
"Free browser-based Web conferencing" By Sandeep Junnarkar, CNET News.com,
February 8, 1999.
Asynchrony Asynchrony.com is a new virtual community for software developers.
At Asynchrony.com, members share ideas with each other and form teams to
collaborate on software projects
BOXXmail BOXXmail is a highly efficient, cost-effective 'Collaborative Knowledge
Management' tool, BOXXmail enables you to store and share all your business
information securely, cost-effectively, online
Boxxmail includes: centralised data repository, data sharing capabilities,
version control, bulletin board, etc.
NCSA netWorkPlace The NCSA netWorkPlace is an integrated set of productivity tools used
to create a collaborative environment, a virtual office space, in Cyberspace.
WorkLenz from Métier WorkLenz combines project management with knowledge management,
activity-based costing, data mining and timesheets into one application.
--- technologies
Placeware The PlaceWare Auditorium enables presenters to create highly interactive
multimedia presentations for large or small audience alike. Audiences can ask
questions, vote, and respond to the presenter.
PlaceWare, Inc., is a spin-off from
Xerox Palo Alto Research Center (PARC).
Inovie Entreprise Team Portal Inovie is a supplier of e-business team infrastructure to corporations with
distributed project teams. Inovie's flagship product, TeamCenter, is an
industrial-strength e-business team coordination platform which allows
corporate team members and their outsourced partners to communicate,
collaborate, and coordinate activities from anywhere in real time.
eShare Technologies Inc. eShare's family of products are capable of scaling from personal chat
servers for the home to large Intranet corporate applications that require
support for thousands of users.
LiveMeeting Suite from Onlive An application that allow groups of users to talk over a corporate intranet
or the Internet with their own voices while sharing and editing documents
in real-time.
Epicentric's Portal Server Epicentric's Portal Server lets companies to build intranet and extranet
portals that integrate a wide range of services, applications, content, and
commerce offerings to create "starting-points" for a company's employees or
customers.
infoWorx infoWork is an information gateway to the world of e-work. It will help
you access the technology and experience the benefits of real collaboration in
real-time, on-line, anywhere, anytime.
ChatSpace software products and online services for both community building and online
customer service.
InfoWorkSpace InfoWorkSpace is a web based, bundled package of collaborative tools,
facilitating on-line communication, data access, and knowledge management.
InfoWorkSpace uses a physical metaphor to add context to the 'virtual' world.
Users meet in persistent virtual buildings, floors, and rooms, and collaborate.
Instant Messaging is provided through InfoWorkSpace LaunchPad(tm) enabling
instant connections with your collaborative community using chat, group chat,
Voice-Over-IP, and whiteboards. LaunchPad is available within InfoWorkSpace or
as a stand-alone capability.
Convea Imagine a workplace where colleagues on opposite ends of the world
collaborate in real-time to share files and ideas, where information is
always a single click away, and managers can access customer and employee
data from virtually anywhere.
Knowlaboration IST (IST-2001-32505)
KNOWLABORATION addresses the need to develop an inter-organisational learning approach.
Learning Networks (LN), structures that have formally been established in order to increase
the participants' knowledge and innovative capability, give organizations the opportunity to benchmark
themselves to other organizations and also to support the self-directed learning of their employees.
Virtual Teams Project at
the USC Center For Effective Organizations Focus:
Key enabling conditions of virtual team success - integration, shared
understanding, and trust - are investigated. The relationship between
the technology used by virtual team members to communicate and the team's
social context is also explored. The researchers will attempt to discover
what can be done to promote the effective use of information technology tools.
Finally, the research will examine the capabilities of the people that comprise
virtual teams and explore whether attributes such as the ability to work
laterally or tolerance for ambiguity are critical for virtual team success.
--- others
Visualizing the Crowds at a Web Site A visualization of the crowds of people visiting a web site is developed.
Visitors are drawn as icons on a map of the web site; the animation of
people's movements conveys the crowd dynamics of visitors. The visualization
combines three pieces: a map of the web site, an iconic representation of
individual visitors, and an interpretation of the dynamics of visitor patterns
to show crowd phenomena. The effect is to make a web site look like a social,
active space.
ECOO The goal of the ECOO team is to design and implement basic services as well
as develop a methodology in order to allow the creation of virtual, distributed
enterprises.
CVS Concurrent Versions System
CVS is a "Source Control" or "Revision Control" tool designed to keep track
of source changes made by groups of developers working on the same files,
allowing them to stay in sync with each other as each individual chooses.
SourceForge SourceForge is a free service to Open Source developers offering easy
access to the best in CVS, mailing lists, bug tracking, message boards/forums,
task management, site hosting, permanent file archival, full backups, and total
web-based administration.
MindCruiser MindCruiser's Information Exchange Platform (IEP) is a configurable,
web-based software for constructing organizational information centers, which
empower members to work together online, sharing information and expertise.
280, Inc. The Meeting Center is a Web service enabling people from multiple
companies and locations to work together instantly and securely over
the Internet.
Nerve Wireless Nerve Wireless offers products that allow people to work effectively with
their peers across different enterprises and locations - regardless of the
technology they use to manage their business.
QuickTeam The one place your team members can go to communicate, collaborate, and
contribute to a project. QuickTeamTM is a central work site that's available
anytime, anywhere, and to anyone on your team.
read also
"Start-up steps into portal market with free version", by Erich Luening,
CNET News.com, October 7, 1999
Virtual Workplace Virtual Workplace is a webservice, that empowers teams to immediately create
and manage their own secure, shared workspaces on the Web.Virtual Workplace
is also the first webservice of this kind, to integrate secure Internet credit
card payment.
In just minutes, any team leader can set up one or more workspaces, where
team members organize all project information. They can schedule meetings,
discuss issues and share and edit documents using the desktop applications
they prefer.
Virtual Workplace also supports collaboration in real-time, with instant
messaging, chat and integrated group video conferencing.
ICQ You can chat, send messages and files, play games or use it as the perfect
business tool to find and contact associates in realtime through the internet.
ICQ does the searching, alerting you in real time when friends &
colleagues sign on.
PeopleLink With the Desktop instant messaging software and you will be able to
communicate with other PeopleLink members instantly.
Zaplet by FireDrop A Zaplet, created from the convergence of the web, email, and instant
messaging, is a communications platform that offers a new way to share
information. Zaplets turn static email messages into active documents that
are updated remotely and shared among multiple recipients.
Example of zaplet application include voting, scheduling, etc.
C-Web project The C-WEB project aims at designing a generic platform based on open
standards and distributed as open source, and the related methodology and
know-how, to support community-webs.
virtualteams.com they have developed expertise in creating truly "networked" organizations.
--- obsolete
Ding from Activerse With Ding!, you know at a glance who's online and who's
available. You can then communicate with them instantly
and directly in a variety of ways: instant messaging, chat,
file/URL transfer, and status bulletins. Ding! finally gives you
access to that all-important network resource - people
CRACK! PeopleAwarenessEngine The CRACK! PeopleAwarenessEngine gives users of the same Web page or site
awareness of each other, and ability to open conversations with each other
or with Website staff. This is provided automatically when the user
visits the site. It requires no download, cookies, or registrations.
Liveletter from Novita Make your email messages come alive and instantly share your moments with colors, images, photos,
sound, and animation. Edit and send any page on the internet.
Miscelaneous
Knowledge Pump from Xerox XRCE Knowledge Pump provides users with personalised recommendations for things
to read. When users sign up, they join communities of people with similar
interests. Profiler agents track and map each user's interests, learning more
about the person each time (s)he uses the Pump. A recommender agent finds
matches between new items and user preferences, automatically sending relevant
and high quality information to people as it is found.
--- obsolete
The Maypole Project The aim of this project is to facilitate informal communication
by developing new interaction concepts for the extended family.
Customer Relationship Management (CRM)
Events
CRM Demo & Conference 2000 Oct. 19 - 20 é 2000
San Diego, CA
CRM Demo & Conference 2000 is an exclusive resort-based retreat event
designed to give technical and customer care executives a hands-on opportunity
to evaluate CRM and e-CRM technologies and solutions that will win and retain
valuable customers. It shows professionals how to fine-tune their
communications, computing, logistics and processes into a customer-pleasing
machine, totally focused on customer needs.
"Linking customer behavior to e-commerce strategy" from Knowledge@Wharton
News.com, December 6, 2000
In this article, the researchers look at the type of relationship between
buyer and seller, the scope of goods and services linking buyer and seller, and
the four competitive landscapes that result from the interplay of these forces
"Living Networks" by Ross Dawson
Dawson shows how to lead organizations that leverage living networks as the most powerful source of
new business value. He demonstrates how to use living networks to deepen relationships with customers and
partners, promote "distributed innovation," and accelerate the creation of profitable new products and
services.
see also the "Living Networks" website
"Developing Knowledge-Based Client Relationships:
The Future of Professional Services, " (CRM)
by Ross Dawson,
Butterworth-Heinemann, January 15, 2000,
Describes in detail how to develop profitable and enduring client and
customer relationships in the knowledge economy.
This book includes over 50 case studies practice from leading firms.
(2 chapters are available electronically for free)
Selligent Selligent offers a wide range of solutions covering the whole customer relationship management scope.
Simera Simera offers knowledge management software, customer and employee relationship tools,
database profiling and business process automation for purchase or rent via browsers.
"Directed Speech Recognition Is More Than IVR With a Voice" by D. Fluss, GartnerGroup,
12 June 1998.
Speech recognition technology finally works and is viable for customer
service organizations. It is not an IVR upgrade, but rather an emerging
"self-serve" technology that will enhance customer service while reducing
personnel costs.
Socially Situated Intelligence a one-day workshop at SAB'98, the Fifth International Conference of the
Society for Adaptive Behavior, University of Zurich, 17 - 21 August 1998, Switzerland
"Social Translucence: An Approach to Designing Systems that Support Social Processes" by Thomas Erickson and Wendy A. Kellogg,
To appear in Transactions on Computer Human Interface 2000
This paper introduce the notion of social translucence, an approach to
designing digital systems that emphasizes making social information visible
within the system. Social translucence is then applied to knowledge management
and sketch the outlines of what is called knowledge communities.
Other documents
Group Size, Robin Dunbar, and the Magic of 150 For humans, the max group size is 147.8, or about 150. This figure seems to represent the maximum amount
of people that we can have a real social relationship with - knowing who another human is and how they relate to us.
Books
The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell, February 2000
It's a book about change. It's that ideas and behavior and messages and products sometimes
behave just like outbreaks of infectious disease. They are social epidemics. The Tipping Point
is an examination of the social epidemics that surround us.
He introduces three psychological types, whom he call Connectors, Mavens, and Salesmen.
The Connector is someone who traffics in people, who has extraordinary social connections.
The Maven is someone who traffics in information. And the Salesman is someone who can win over
those who are on the sidelines.
The MIT Sociable Media Group They address such questions as how do we perceive other people on-line?
what does a virtual crowd look like? how do social conventions develop in the networked world?
The Social Web Research Program (Linking people through virtual environments)
The goal of this research is to explore the possibilities for turning the
net into a social space: From document links to people links.
Danyel A Fisher His major area of research is studying and designing computer systems that take advantage
of social interaction; using tools like social network theory and ethnography.
Paul Dourish His main interest are in Human-Computer Interaction and Computer-Supported Cooperative Work.
...
Projects and Systems
ONTOCOPI Ontology-based Community of Practice Identifier
Ontocopi attempts to uncover COPs by applying a set of ontology-based network analysis techniques
that examine the connectivity of instances in the knowledge base with respect to the type, density,
and weight of these connections.
ReferralWeb Social Networks graphically represent the relationships between friends,
colleagues, and co-workers. The ReferralWeb system automatically creates
social networks from public information available on the World Wide Web.
Footprints A framework and some tools developed as part of an ongoing effort into
defining and using interaction history as part of a user interface for social
navigation, which is the process of using traces left by past users to help
current users find and understand information.
Socialware: Supporting Cyber Communities In this framework, supports are achieved via coordination, cooperation and
collaboration among agents, which include users, their personal assistants,
community information bases and network agents.
by the NTT Social Communication Laboratory see also "SocialWare: MultiAgent Systems for Supporting Network Communities", CACM, March 1999.
Alexa Alexa's search engine uses the Archive's metadata to help users find
information based on the trails of other Internet surfers.
aqui aqui keeps track of links between web pages. You, as a webhead, can add
your own links between web pages. aqui saves the links for you
and makes them immediately visible to everybody on the web.
Sparrow Project (Community-Shared Web Pages)
A community-shared page can be modified or added to by any interested
contributor, and the barriers for doing so are lessened by allowing changes to
be made in a lightweight manner. Community-shared pages increase the
collaborative capability of the web.
FuckedCompany FuckedCompany.com is a game based on the classic deadpool, but instead of
betting for (or against) people, you're betting on companies. The lines are a
little blurred when dealing with companies because there is rarely a clean-cut
death. To make up for this, FuckedCompany.com rates different levels of a
company's demise and awards points based on the level of severity.
"Public Opinion Channel (POC) Facilitates Communications in the Networked Communities" by Nobuhiko Fujihara, Toyoaki Nishida, Shintaro Azechi, Kaoru Sumi,
Takashi Hirara, & Hiroyuki Yano
CT'99
In this paper, they propose a public opinion channel (POC) which can
provide a novel and innovational communication medium. The POC is a kind of
interactive broadcasting system utilizing a computer network. This system
collects messages from people, edits and integrates them as a "story," and
feeds it back to the people.
...
--- trust
T3 Group. Trust: Theory and Technology. A research group inquiring the trust concept in its several possible relational fields:
among humans, among artificial agents, among humans and artificial agents,
among humans through artificial agents, among single (artificial or human) agents and groups, among groups, and so on.
Truste.org TRUSTe is an independent nonprofit organization dedicated to building consumer trust and confidence in the Internet.
Advogato The goal of the site is to serve as a community resource for free software
developers around the world, as well as a research testbed for work on group
trust metrics.
Advogato's trust metric The basic trust metric evaluates a set of peer certificates, resulting in a
set of accounts accepted. These certificates are represented as a graph, with
each account as a node, and each certificate as a directed edge. The goal of
the trust metric is to accept as many valid accounts as possible, while also
reducing the impact of attackers.
Chris Dellarocas Researchs: Trust Management Systems for Online Trading Communities.
Open Ratings Open Ratings offers comprehensive supplier performance ratings services to
help purchasing professionals evaluate and monitor suppliers and complete
transactions with confidence.
"Trust Among Strangers in Internet Transactions: Empirical Analysis of eBay's Reputation System" by Paul Resnick and Richard Zeckhauser.
One of the earliest and best known Internet reputation systems is run by
eBay, which gathers comments from buyers and sellers about each other after
each transaction. Examination of a large data set from 1999 reveals several
interesting features of this system, which facilitates many millions of sales each month.
Giorgos Zacharia Interest: Reputation Mechanisms for Ecommerce and Online Communities in general.
the Reputation Research Network This site is for researchers who are studying how reputation systems should
work in theory, how they actually work in practice, and how they could work
better. You can find out about people, papers, and practical systems.
Meetup Meetup.com helps people find the others who share their interest or cause, and form lasting,
influential, local community groups that regularly meet face-to-face.
MetaSight Knowledge Relationships' software
It sounds fairly technical, but it basically means that if you are interested
in something, you'll rapidly be able to find other people who are also interested
in that thing, and share knowledge and so on, so it could be used by everybody
from doctors seeking others who have performed a particular operation, to companies
seeking experts on a particular area they need to research.
Computer Mediated Communication & Negotiation (CMC)
What is mediation ?
"Mediation"
in the Webster:
The act of mediating; action or relation of anything interposed; action as
a necessary condition, means, or instrument; interposition; intervention.
ADR & Mediation Resources The ADR & Mediation Resources site contains substantial on-line
materials for alternative dispute resolution and mediation
Peyman Faratin Interest: computational models of decision making in automated negotiation
among a group of autonomous software agents in Multi-Agent Systems.
"Visualizing Conversation" Judith Donath, Karrie Karahalios and Fernanda Viegas
January 5-8, 1999.
In this paper we will discuss the design of graphical interfaces that
reveal the social structure of the conversation by visualizing patterns such
as bursts of activity, the arrival of new members, or the evolution of
conversational topics.
"The Zeno argumentation framework" Thomas F. Gordon and Nikos Karacapilidis,
Proceedings of the Sixth International Conference on
Artificial Intelligence and Law, pages 10-18. ACM, 1997.
--- projects / Systems (structuration of the discussion)
IBIS
(Issue Based Information System).
gIBIS is a tool for helping a group explore and capture the qualitative
factors that go into making decisions. Elements of a policy analysis in gIBIS
are represented as a network containing three types of nodes: Issues,
Positions, and Arguments. Each Issue may have several Positions that
"Respond to" it, and each Position, in turn, may have various Arguments that
"Support" or "Object to" it. Users can create new nodes of any type, and they
can browse through a network by following the hypertext links between nodes or
by looking at summary views that graphically display the different kinds of
nodes and their relationships.
Oval (previously Object Lens)
Structuration of email communication
Structured Dialogs for Hypernews (Future developements) This page describes one of several future ideas for
HyperNews.
Many people would like to structure dialogs and the contents of responses.
HyperNews provides the general case with no restrictions, but it would be
useful to provide a framework for various customizable constraints.
The contents of a response could have a prespecified structure in the form
of named fields that the author fills in with arbitrary text, or there might be
lists of values that the author can select from. A set of fields and their
possible values defines a type, and subtypes of that would inherit the parent
types fields. Each type could restrict the set of possible response types
allowed, or it could restrict whether any responses are allowed.
D3E: Digital Document Discourse Environment from the Open University KMI Knowledge-intensive work has at its core the creation, annotation
and discussion of documents. D3E is a tool for non-technical users
to easily publish Web documents for debate, and is finding
applications ranging from scholarly e-journals to virtual conferences
to organizational learning.
DIALOG Sustainable: Dialogue, Community and Conferencing
"Workshop Online-Mediation" October 10 to 12, 2001, ETH Zurich, Switzerland.
The goal of the workshop is to provide an overview of the current state of
development and use of software in the field of dispute resolution.
Regulated Electronic Societies Saint Louis, Missouri, 21 or 25 May, 2001
questions addressed:
What are the specific problems of social order in e-societies?
What about "enforcement" and "control"?
What about institutional competence, i.e. the capacity to recognise, execute
norms, solve conflicts among them?
What about social monitoring and control, in comparison with institutional
enforcement and control?
etc.
Online voting workshop (US) organized by the Internet Policy Institute Washington, D.C., on October 11th and 12th, 2000
Computer scientists, social scientists, and other specialists will examine
the issues surrounding voting via computer networks, or "online voting".
Gouvernance GOUVERNANCE, revue internationale envisions its mission as a forum for
exchange of ideas, share professional experience, dissemination of
information, knowledge, insights, innovative developments, best practices
and new approaches in the field of governance, defined in a broader meaning.
In this way, governance is extended to corporate, organizational and
institutional entities and this, independently of their form, capital
structure, nature, types, size and location.
DEALMAKER / DEALSCRIBE project The project aim to provided automated support in the detection,
characterization, and resolution of conflicts in a variety of domains.
The goal of the theoretical work is to provide a basis for automatically
analyzing and resolving conflicts across a wide variety of domains including
competitive, cooperative, and multi-modal domains.
INSS INSS is a system stem designed to support different negotiations on the Web.
INSS part of InterNeg.
Have a look at this
example (simple negotiation been set up with the objective of trying to
secure a contract between two companies, Rosa Inc. and Casa Ltd. Rosa wants to
sell an aircraft which Casa is considering purchasing).
Zeno Project The ZENO project creates advanced support for complex multi-party
/ multi-goal decision-making.
Intended for use over an Intranet or the World-Wide Web, the ZENO system
offers asssistance to mediators and other trusted third parties by providing
an issue-based discussion forum or conferencing system.
Zeno uses the IBIS (Issue Based Information System) model of
argumentation to index messages and even parts of messages.
The elements of this model (e.g. issues, positions and arguments) are used
to provide an overview or map of a debate which is richer and more
informative than the simple "threads" of typical news groups.
This structure provides a view on the messages which substantially
facilitates the browsing and retrieval of relevant past contributions to the
discussion.
Domain of application: Spatial Planning (for instance in GEOMED).
see also the Zeno System is (was ?) commercialy available from
Dialogis
CyberMap Du Centre de Mediation et d'Arbitrage de Paris
le service en ligne de mediation interentreprises de la Chambre de commerce et d'industrie de Paris
GEOMED Project (European project)
Geographical Mediation Systems
GEOMED integrates services for creating, disseminating and using
geographical information in the sectors of urban planning, public
administration, and environmental protection.
Mediation Services provide assistance for regulated group activity.
OSM OSM (Open Service Model) is a project funded by the EU ACTS Programme.
It aims to stimulate business transactions in an electronic service market
environment. Therefore an electronic commerce infrastructure is to
be designed, implemented, and deployed to the public.
"A Multi-Agent Approach for Mediation Support on the Net",
by Jean-Luc Koning, Michel Occello, Nils Ferrand, Yves Demazeau,
Francis Van Aeken & Christof Baeijs,
1st International Workshop on Decentralized Intelligent and Multi-Agent
Systems, Krakow, Poland, November 1995
WBI Web Intermediaries
Web Intermediaries (WBI, pronounced "webby") is an architecture and
framework for creating intermediary applications on the web.
Xpertfinder Xpertfinder identifies experts anonymously and does not require any profile
maintenance by its users. Xpertfinder automatically determines experts
within the firm through analysis of messages such as emails or news as well
as official documents or websites.