Case Details

 
Kent County Council: Implementing IT for E-Government Case awarded
Theodoros Evgeniou and Kishore Sengupta
Copyright: 2003 INSEAD
Document included :
 Kent County Council: Implementing IT for E-Government
KCC had just successfully completed a large IT system to support its Financials and HR, a major success for an organization that until 2001 was paralyzed by the mountain of IT tasks and targets ahead, spending £43 million annually on IT without clear returns. How did they achieve this?



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