Sameer Hasija is an assistant professor of Technology and Operations Management at INSEAD. He earned his Ph.D. (Operations Management) and M.S. (Management Science Methods) from the Simon School of Business at the University of Rochester and his B.Tech. from the Indian Institute of Technology at Madras.
At INSEAD Sameer teaches the Process and Operations Management MBA core course along with other Technology and Operations Management elective courses. He also teaches a Ph.D. course on Discrete Stochastic Processes.
Sameer’s current research focuses on service supply chain management. He is particularly interested in studying the impact of economic incentives on operational performance of outsourced business processes. Sameer is also interested in process design and management issues in health care service operations.

Service Supply Chain Management; Business Process Outsourcing; Modeling and Analysis of Call-center Operations; Healthcare Service Operations; Analysis of Queueing Systems.

Process and Operations Management; Management of Services; Discrete Stochastic Processes.