Roderick Swaab is an Assistant Professor of Organisational Behaviour at INSEAD.
Professor Swaab has taught in programs designed for MBAs, executives, undergraduates, and PhDs on a variety of topics in Organisational Behavior such as Negotiations, Decision Making, and Virtual Team Work. He holds a PhD in Communications Science from the University of Amsterdam.
Professor Swaab’s research explores how, when, and what factors lead to effective communication in a global business environment that is both culturally diverse and technologically sophisticated. Much of his work examines how a shared understanding between team members impact the formation of team identity and processes like conflict, creativity, and performance. His other work explores how a lack of face-to-face communication (e.g. in email or IM conversations) creates communication difficulties. His research challenges conventional wisdom on the impact of shared understandings between people, how identities in groups emerge, the role of social identities for decreasing conflict, and the importance of nonverbal communication like eye contact and verbal communication. His research has produced interventions that improve teamwork, dispute resolution, and electronic interactions.
His research has been recognized with awards in Communication Science and Conflict Management, and grants from the Kellogg School of Management and the Dutch National Science Foundation. His research has been published in leading journals, such as the Personality and Social Psychology Bulletin, the Journal of Experimental Social Psychology, the European Review of Social Psychology, Social Cognition, and Small Group Research. In addition, his research has been featured in the popular press in the Netherlands, the United Kingdom, and the United States.
Professor Swaab’s consulting focuses on the implementation of technology in organizations, virtual team work and employment dispute interventions. Before joining the faculty at INSEAD, he was a post-doctoral fellow and visiting professor at the Kellogg School of Management, Northwestern University and worked several years at Wegener N.V. and at TNO-FEL in the Netherlands. In addition, he has lived and worked in the United Kingdom and Australia.